At a Glance

TripAdvisor Traveller Rating
Based on 4883 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Central location
  • Great service
  • Good for shopping
TripAdvisor Traveller Rating
Based on 4883 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Central location
  • Great service
  • Good for shopping

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

General Information:
Nestled on the beach of Palmanova, Alua Hawaii Mallorca & Suites offer a perfect gateway for families and couples looking for some quality time together. This 4-star property gives direct access to the beach and lies about a 15-minutes’ walk of Katmandu Park and about 2kms from Golf Fantasia and Pirates Adventure.

Hotel Information:
The hotel has an all-inclusive room rate and provides special facilities and services for a fun-filled holiday. There are two outdoor pools and a separate pool for kids along with a kids’ club, where children can partake in several animation activities and programs at no additional cost. Adults can enjoy the exclusive open-terrace area where you can relax by the bar and enjoy the Mediterranean sun.

The hotel has a 24-hour front desk and multilingual staff offering assistance round the clock with tickets, tours, reservations and more. To keep you rolling, the hotel has a gym, a pool table. The other amenities include luggage storage facilities and pool umbrellas.

The morning breakfast comes at a surcharge only for customers reserving room only board  the on-site restaurant serves international cuisines with breakfast lunch and dinner available.

Alua Hawaii Mallorca & Suites offer an all-inclusive package which includes:
A wide range of local drinks available in our bars: wine, liquors, alcoholic drinks, beers, alcohol-free beers, cava, fruit juices, soft drinks, coffee and tea.
Bar opening from 10:30hrs until 23:30hrs.
Wide range of ice lollies served in the pool bar.
2 themed dinners: Spanish, Oriental, Italy, International, Indian and Tex-Mex.
Snacks served in the Snack bar (Suites Building)
Mini club is from 4 to 12 years’ old
Snack Bar (Suites Building) weather permitting or in the restaurant between breakfast and lunch and also between lunch and dinner time.

Room Information:
All the rooms are spacious and comfortable, featuring modern European aesthetics. You can choose from twin rooms to family rooms, from sea-view suites to 1 bedroom apartments. All the rooms have an attached balcony and the amenities include air-conditioning, safety deposit box, TV, minifridge, phone and Wi-Fi. The private bathroom comes with magnifying mirror, hairdryer and bath amenities.

Important Notice

From the 1st of May 2018 tourists staying overnight in the Balearic Islands will be charged an increased Eco-tax levied by the local government. This tax is not included in the price of your accommodation and will be charged upon arrival at your chosen holiday accommodation.

• The new cost is between €1.10-€4.40 per person, per night for adults.
• Under 16s are exempt from the tax.
• Between November 1st - April 30th, there will be a 75% discount.
• There is a 50% discount on the tax from the ninth day of your stay.

Eco Tax conditions are set by the local government and are subject to change

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Help with hotel, flight or payment?

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1866 303 2382
1866 303 2382

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1866 303 2382
1866 303 2382

Facilities

Hotel facilities

Wifi

  • Wi-Fi Wifi free of charge in all the hotel (Premium connection with charge)

Pool and Wellness

  • Swimming Pool - Kids
  • Swimming Pool - Outdoor
  • Beach/pool umbrellas

Activities

  • Billiards or pool table
  • Kids Club
  • Arcade Games

Food & Drink

  • Poolside bar
  • Bar / Lounge
  • Restaurant

Services & Shops

  • Car rental
  • Luggage storage
  • Tour assistance

General Info

  • Rooftop terrace
  • Wheelchair accessible
  • No- smoking property
  • Total number of rooms 299
  • Garden
  • Elevator/lift
  • 24-hour front desk

Room facilities

Room Amenities

  • Mini Fridge
  • Hair dryer
  • In-room safe All rooms have safety box free of charge

Internet, TV & Phone

  • Satellite Television
  • Phone
  • Direct-dial phone

Rooms & Comfort

  • Cribs/infant beds available on request
  • Pool view
  • Balcony
  • Window opens
  • Air conditioning
  • Cribs/infant beds available

Bath & Shower

  • Complimentary toiletries
  • Private bathroom
  • Nearest airport
  • Time zone UK + 1 Hour
  • Currency € Euro
  • Plug

Location

map
map

Attractions Nearby

  • Katmandu Park 0.4 miles
  • Palma Nova Beach 0.5 miles
  • Golf Fantasia 0.78 miles
  • Pirates Adventure Show 0.98 miles
  • Globo Balear Theatre 1.01 miles
  • Cala en Conill 1.33 miles
  • Western Water Park 1.33 miles
  • Marineland Mallorca 1.79 miles
  • Poniente Golf Club 1.81 miles
  • Puerto Portals Marina 1.85 miles
View More

Resort Info

Palmanova

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Palmanova, Mallorca hotels and apartments Situated on the south west coast of the island, Palma Nova is a big stunning resort, welcoming families,...
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Mallorca (Majorca)

Mallorca Holidays & Hotels Hotels in Mallorca The largest of the Balearic Islands in Spain, Mallorca has accommodation options to suit every type of...
Read more about Mallorca (Majorca)

Alua Hawaii Mallorca & Suites Reviews

TripAdvisor Traveller Rating
Based on 4883 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Central location
  • Great service
  • Good for shopping
  • Customer Reviews
  • TripAdvisor Reviews

Add a review

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6/10 Good

Friday, September 13, 2019

Mixed feelings.

Stayed many times over the years, but feeling a bit let down this time. Room and view were perfect, daily maid service was excellent, however the shower was very badly designed and however much you tried, the bathroom always flooded. There was always an issue with the lifts. With only two small lifts, one quite often out of service and at meal times it was often a long wait. The daytime and evening entertainment has really gone downhill. The kids club and disco was quite pathetic compared to many other hotels we’ve stayed at. The adult entertainment was almost nonexistent and the evening shows could be compared to a working men’s club. Food was plentiful, if somewhat repetitive. Although I’ve had many fabulous holidays at the Hawaii with my kids and grandkids in the past, unfortunately I don’t think I will be returning.

The best thing about my stay was...

The view
10/10 Amazing

Wednesday, April 10, 2019

Fab hotel

Fantastic location close to loads if bars and restaurants

The best thing about my stay was...

Locatio
7/10 Good

Thursday, October 11, 2018

OK BUT COULD BE BETTER

This hotel has both good and bad points. The room was good, clean and with fabulous views of the bay. The staff were generally friendly and helpful. The all inclusive drinks were excellent with known brands. However, the dining room is desperately in need of a refurb and is dark and dingy with formica tables and shabby chairs. The food was ok, you could always find something to eat, but a bit repetitive. The evening entertainment is very poor, very loud and the room itself was more like an old working men's club. Another down side was that the bar in the main hotel didn't open until 2.30 pm.

The best thing about my stay was...

The staff and the view.
3/10 Okay

Wednesday, June 27, 2018

Average

Been to hotel 3 times and had few problems thus time which i was disappointing about first room smelling of dampness then 2nd room water leaking from upstairs room..wouldnt go bad ,staff not too helpful ,entertainment was poor

The best thing about my stay was...

Location
8/10 Great

Thursday, June 21, 2018

Gorgeous views

Really enjoyed our stay here, great location, close to the beach, choice of pools, nice rooms and great food, we will definitely be going back.

The best thing about my stay was...

The food
9/10 Fantastic

Wednesday, June 20, 2018

A week away.

Stayed as a couple for 7 days after this hotel was recommended by friends. We had a room on the side 6 floors up over the reception entrance and road. We still had a good view of the sea and the room was really nice, spacious and clean but noise levels from revellers walking back to their hotels was a pain between 3 and 6am. Of course this is not the hotels fault just a minor nuisance. The hotel itself was wonderful, staff were pleasant, food choice was varied and we always found something nice to eat. The pool area was busy but we prefer the beach to queueing for sunbeds and fighting for space so walked there most days as it's only 200 yards or so. The lifts are small and families were struggling with buggies as they are supposed to be for 8 persons but 4 was about the maximum. We didn't get our room until 2pm but having read reviews that was expected, tax to pay as well on arrival but that is par for the course nowadays. Overall it was a great holiday at a wonderful hotel with friendly staff, great food with fantastic fresh fruit and veg, brilliant location with a supermarket and a doctor just a stones throw away if needed.....would we go back? Yes but would ask for a room away from the road.

The best thing about my stay was...

The views from the pool bar, balcony, and the entertainment bar terrace, and the food was superb.
9/10 Fantastic

Saturday, May 5, 2018

Spring break

We have just arrived back last night from this beautiful hotel. We were quite hesitant in staying here after all the bad reviews we had read on trip advisor but we needn't have worried .when we arrived at the hotel we were greeted promptly .we had requested an upper floor room to which we are given a top floor sea view room which had a beautiful view of the bay .the room was small but adequate for the two of us and spotlessly clean .we had a free safe and mini fridge and tea and coffee making facilities which you don't always get when on all inclusive .the food was lovely always something there to eat that we liked and fresh salads daily .have to say we weren't dissapointed with any meal we had there .the drinks also were lovely and also a lot of their spirits were top quality .our favourite place in the hotel was the upstairs outdoor balcony where we sat most evenings watching the sun set .all of the staff were friendly and so nice especially Yolanda at the bar .the pool areas were also spotless clean and very well run .the only let down to our holiday was the weather itself but that can't be helped .we will definitely be returning to this hotel again .

The best thing about my stay was...

The staff and the views
9/10 Fantastic

Friday, May 4, 2018

Fantastic hotel amazing location

Had an amazing 4 night stay from 28th April. The hotel is very modern and clean we stayed all inclusive more for the drinks which was a good deal breakfast was really good and so much to choose from. The location for myself and two children 13yrs and 19yrs was ideal as it's not noisy but within walking distance to lots of bars. The hotel is situated on a hill but it's not a problem if you have difficulty walking you take the lift to the pool area which has an amazing pool and bar and your on ground level right next to the beach. We hired bikes for the day from great bike hire not far from the hotel on the beach front for 13 euros each ideal for seeing the island we also got a bus to Palma which was so easy and much cheaper than excursions bus numbers 104.105.106 or 107. We would definitely stay here again the only down side if you like evening enertainment it's awful there was a bad quiz and a bingo another night also if there was a decent act you can't see much due to pillars , but again it didn't really bother us. We stayed in the main hotel but did go over the road to the other part of the hotel which was really nice it also had a pool and served snacks though out the day. 😁😁😁😁

The best thing about my stay was...

The location is amazing fantastic sea views.
8/10 Great

Friday, May 4, 2018

Diamond in the Rough

Lovely hotel which is situated at the right hand side of the bay only a short walk from the lively part of town, but only a short walk from the less lively part! The staff were very nice and the breakfast buffet was absolutely marvelous, moving us from our apartment to a sea view room free of charge.

The best thing about my stay was...

Location, right next to a lovely beach.
9/10 Fantastic

Saturday, September 23, 2017

Intertur Hawaii Mallorca

Seaview rooms are worth spending the extra on.

The best thing about my stay was...

Great location, the views from our room where amazing.
8/10 Great

Thursday, September 14, 2017

Great family hotel

Lovely, clean hotel in an excellent location. Reception staff extremely pleasant, efficient and helpful. Bedrooms are spacious and spotless. Many have excellent views over the pools or beach/sea. Buffet style breakfast, lunch and dinner with a wide variety of food to cater for all tastes. There was even a gluten free section. Not the best food I've had but I think this is because I've been used cruising which is waiter service and 5* restaurant quality.

The best thing about my stay was...

The friendliness and cleanliness of the hotel and its location.
9/10 Fantastic

Saturday, June 24, 2017

Good standard of service and facilities, great location

Good choice of food and drink. Some branded drinks included in all-inc (E.g. Baileys). Good location to stroll out to Palma nova or Magaluf. We booked the sea view rooms with balcony which were perfect. Ok, we were unlucky enough to have a room directly beneath the bar, 425. Which meant we could hear chairs being dragged and kiddies running around, but it was only an issue on the night we went to bed early. Plenty of sun loungers although not many parasols - hence the 'reservers' set their alarms every morning. To be honest we weren't bothered and just took what was left after we'd finished breakfast at around 10.15. Steps access to rocky beach which was great for a quick dip instead of the pool. Snorkelling and fishing for those who want (take your own kit though).

The best thing about my stay was...

The hotel was lovely with great views.
8/10 Great

Wednesday, May 3, 2017

Great getaway

Went away for a 3 day break with my partner and the hotel was perfect for what we needed ! We stayed in room 257 amazing views from there but a bit of chair scraping due to it being below the bar but not an issue for us ! All inclusive was great and always something nice could be found to eat

The best thing about my stay was...

Location , room ,
8/10 Great

Thursday, October 6, 2016

Great hotel with nice views over Palmanova beach.

Great hotel, fantastic service, food was lovely and varied, great quality. Personnel were always happy to help and very polite. Overall great value for money.

The best thing about my stay was...

Great food
4/10 Average

Thursday, September 22, 2016

Enjoyable holiday

Myself my partner and his 2year stayed for a week and we really enjoyed ourselves! The rooms where so comfy and cleaned everyday but the front and the balcony are not childproof the child was able to open the front door and balcony there was no extra lock and we where on the 3rd floor so I found this extremely nerve racking! The wifi kept dropping off everyday few mins and had to add the code all the time also I thought it was ridiculous after the money it cost for the week that we had to pay €30 then for wifi it should have been included ! Need more beds at the pool ! But over all had a good holiday and good was 5star everyday !

The best thing about my stay was...

Food and bar staff
10/10 Amazing

Sunday, July 31, 2016

Amazing views over Palma Nova

The hotel was great amazing sea views, rooms are really nice and clean we had a seaview room well worth paying extra for the amazing views. All the staff were very friendly and attentive, the food was ok. Will definitely return.

The best thing about my stay was...

The sea views from the saloon bar.
8/10 Great

Tuesday, July 5, 2016

Lovely views

The hotel, staff & food are all excellent. We were unhappy with our room and they changed it next morning. The all inclusive is good value but the house wines leave a lot to be desired. The wifi is very poor. The packed lunches are great if you are going out for the day. Palma on the bus is only 3 euro 20 cents so great value as a taxi is 25euro. I was disappointed in the location as it is right at the edge of Palmaova almost into Magalluf so not an area we enjoyed walking at night.

The best thing about my stay was...

The food & lovely staff
10/10 Amazing

Friday, June 3, 2016

good all round holiday , ready to book again ,,,,,,,,,,,,,,,,

same as allways good food good staff good bar staff very clean will be going back , cant fault what they do allways try to get better and allways do it until next time adios

The best thing about my stay was...

the staff , and the way everybody gets on so well poolside bars lounge eating rooms cant knock it
8/10 Great

Friday, May 27, 2016

good

Good but not amazing we arived looking for a fantastic holiday but as a amigo card holder i thought that we would have a little bit more, but this was not to be, we had a bottle of red wine witch was nice but we were All-In, we asked for upgrade but was told they had no rooms to witch we found out later not be the truth but all in all we had a good time.

The best thing about my stay was...

Location was very good
8/10 Great

Saturday, May 21, 2016

Derry couple

Great location friendly staff great choice of food will be back

The best thing about my stay was...

Food and the skybar