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Carlton on the Grand Canal, Santa Croce

S.CROCE 578 VENICE Italy 30135 - Map
TripAdvisor Traveller Rating
Based on 2804 Reviews

Carlton on the Grand Canal Overview

Carlton on the Grand Canal occupies a prime location looking out onto the Grand Canal, a romantic stretch of water lined with magnificent palaces. Many of the city’s best tourist attractions are situated close by including Rialto Bridge and St. Mark’s Square. The en suite guest rooms are elegant and well appointed with all of the modern comforts you would expect of its class, including a TV with satellite connection and air conditioning. In the heart of the building guests will find a typical Venetian courtyard, which is a perfect spot to enjoy breakfast and use as a peaceful open air lounge. In addition 14 of the guest rooms overlook this pleasant courtyard. Guests can enjoy snacks and refreshments in the Bar Carlton Cafe, while the refined La Cupola restaurant serves innovative cuisine, in addition to traditional Italian dishes. Carlton on the Grand Canal offers a luxurious base from which to explore the romantic city of Venice.

Our customers think this is great for...

Central location


Great service


Good for singles


Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Area shuttle (Surcharge)
  • Audio-visual equipment
  • Babysitting or childcare
  • Banquet facilities
  • Bar/lounge
  • Business centre
  • Business services
  • Casino
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Concierge services
  • Conference center
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free breakfast
  • Free Wi-Fi
  • Garden
  • Gift shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of floors 4
  • One meeting/conference room
  • On-site car rental
  • Parking garage
  • Parking nearby
  • Pets accepted
  • Photocopy machines
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service
  • Safe-deposit box at front desk
  • Small pets only
  • Terrace
  • Total number of rooms 150
  • Tour assistance
  • Tours/ticket assistance
  • Wheelchair accessible

Room facilities

  • Air conditioning
  • Alarm clock
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs/infant beds available on request
  • Daily housekeeping
  • Desk
  • Direct-dial phone
  • Hair dryer
  • Hair dryer (on request)
  • In-room safe
  • Minibar
  • Patio
  • Pay movies
  • Phone
  • Private bathroom
  • Satellite television service
  • Shower only
  • Shower/bathtub combination
  • Smoking permitted
  • Television
  • Wake-up calls
  • Window opens

Customer Reviews

8/10 Great Based on 17 Customer Reviews

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8/10 Great

19 January 2017

Excellent little find

Really nice hospitable hotel, great service and ambiance. Rooms a little dated, but spotlessly clean and serviced with fresh linen every day. Take up the breakfast offer as really good choices, and take your afternoon tea in the lounge or in the front overlooking the canal.

The best thing about my stay was...

Service and ambience
8/10 Great

22 September 2015

Good location, hotel fine but nothing special.

Right on the Grand Canal the hotel could not have been better located for us arriving by train. Whilst perfectly OK there was nothing particularly special about the hotel given it's prices and rating. Reception staff were not particularly friendly or helpful and the same sort of attitude did seem to be around the rest of the hotel although a couple of the waiters were very good.

The best thing about my stay was...

Location and convenience.
8/10 Great

25 April 2015

Great location, pricey but worth it overall

We stayed with friends for 4 nights in a standard room. The room was small but nicely decorated, characterful and clean. We were on the 3rd floor and the noise from the roof terrace at night was a nuisance until it stopped at 11.30. The restaurant food was high standard but quite pricey. Otherwise the hotel was excellent. Good breakfast selection including bacon and eggs. The staff were friendly and efficient. Would definitely consider staying here again but would ask for a room on lower floor.

The best thing about my stay was...

Location excellent, directly opposite the water bus stop

Additional information

The Carlton on the Grand Canal was previously known as Hotel Carlton And Grand Canal.

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