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Club del Carmen by Diamond Resorts, Puerto Del Carmen

Calle Noruega nº 2 Playa de los Pocillos Puerto del Carmen 35510 - Map
TripAdvisor Traveller Rating
Based on 386 Reviews
  • overview
  • customer reviews

Club del Carmen by Diamond Resorts Overview

Club del Carmen is ideally located only 2 minutes away from some of the most beautiful beaches in Lanzarote Playa Grande and Playa Chica where a selection of water sports are on offer.

The hotel features a heated outdoor pool and a children's pool where the kids can play. There is also an outdoor whirlpool where you can sit back and relax. Rent a moped/ scooter and take a fun tour of the surrounding area.

All apartments at Club del Carmen are simply decorated and bright, with a balcony or terrace. Each has a full kitchen and sitting area with amenities such as air conditioning, iPod docking station, coffee and tea making facilities, oven, safe and satellite TV. Private bathrooms come with a bath, hairdryer and complimentary toiletries.

There is so much to see and do in Puerto Del Carmen, if you love to shop there is plenty of great shops in the area. Explore the UNESCO Timanfaya National Park or take a gentle evening stroll along the beach promenade with views to the sea and plenty of entertainment venues.

Please Note:

As part of our continuing efforts to maintain and enhance the resort, we would like to inform you that construction noise may be considerable during refurbishment of 24 apartments from beginning September 2017 to beginning December 2017. We will make every effort to keep the common areas clean and minimise service disruptions during this time. Equipment and materials around the Resort may be visible, and there may be a considerable amount of noise. We sincerely apologise for any inconvenience it may cause you and thank you for your kind understanding.

A refundable security deposit of €100 per apartment is required upon arrival. This deposit is obligatory and must be paid with a valid debit or credit card. Please note that cash is not accepted. Guests who are unable to provide the deposit will not gain entry to the apartment.

Additional fees apply for the use of the leisure centre and other resort facilities. Please contact the property directly for further information.

Requests for wheelchair accessible accommodation must be confirmed by the resort.

Please note that all special requests are subject to availability and cannot be guaranteed.

Please Note: Hen and stag party bookings will not be accepted. The resort applies this policy strictly. Should a reservation be made for guests in a hen or stag party, the party will not be able to check-in and will not receive a refund. Should your conduct or that of any of your party during the course of your stay give resort management cause for concern, an additional payment of €/£1000 will be required by way of security deposit. This deposit will be refunded to you in full at the end of your stay provided that no damage has been caused. In serious cases, the resort reserves the right to evict guests whose anti-social behaviour affects the family-friendly atmosphere of the resort. When booking 5 rooms or more, different policies and additional supplements may apply.

Club del Carmen by Diamond Resorts Overview

Club del Carmen is ideally located only 2 minutes away from some of the most beautiful beaches in Lanzarote Playa Grande and Playa Chica where a selection of water sports are on offer.

The hotel features a heated outdoor pool and a children's pool where the kids can play. There is also an outdoor whirlpool where you can sit back and relax. Rent a moped/ scooter and take a fun tour of the surrounding area.

All apartments at Club del Carmen are simply decorated and bright, with a balcony or terrace. Each has a full kitchen and sitting area with amenities such as air conditioning, iPod docking station, coffee and tea making facilities, oven, safe and satellite TV. Private bathrooms come with a bath, hairdryer and complimentary toiletries.

There is so much to see and do in Puerto Del Carmen, if you love to shop there is plenty of great shops in the area. Explore the UNESCO Timanfaya National Park or take a gentle evening stroll along the beach promenade with views to the sea and plenty of entertainment venues.

Please Note:

As part of our continuing efforts to maintain and enhance the resort, we would like to inform you that construction noise may be considerable during refurbishment of 24 apartments from beginning September 2017 to beginning December 2017. We will make every effort to keep the common areas clean and minimise service disruptions during this time. Equipment and materials around the Resort may be visible, and there may be a considerable amount of noise. We sincerely apologise for any inconvenience it may cause you and thank you for your kind understanding.

A refundable security deposit of €100 per apartment is required upon arrival. This deposit is obligatory and must be paid with a valid debit or credit card. Please note that cash is not accepted. Guests who are unable to provide the deposit will not gain entry to the apartment.

Additional fees apply for the use of the leisure centre and other resort facilities. Please contact the property directly for further information.

Requests for wheelchair accessible accommodation must be confirmed by the resort.

Please note that all special requests are subject to availability and cannot be guaranteed.

Please Note: Hen and stag party bookings will not be accepted. The resort applies this policy strictly. Should a reservation be made for guests in a hen or stag party, the party will not be able to check-in and will not receive a refund. Should your conduct or that of any of your party during the course of your stay give resort management cause for concern, an additional payment of €/£1000 will be required by way of security deposit. This deposit will be refunded to you in full at the end of your stay provided that no damage has been caused. In serious cases, the resort reserves the right to evict guests whose anti-social behaviour affects the family-friendly atmosphere of the resort. When booking 5 rooms or more, different policies and additional supplements may apply.


Our customers think this is great for...

100%

Great service

85%

Close to the beach

71%

Family friendly


Hotel facilities

  • 24-hour front desk
  • Billiards or pool table
  • Breakfast available (Surcharge)
  • Car rental
  • Children's playground
  • Concierge services
  • Currency exchange
  • Late check out Subject to availability, late checkout charges will apply.
  • Laundry facilities
  • Parking nearby
  • Pets not allowed
  • Poolside bar
  • Restaurant
  • Swimming pool - children's surcharge
  • Swimming pool - heated outdoor surcharge
  • Table Tennis
  • Wheelchair accessible
  • WiFi - Surcharge Available from €5.95 per day for 2 devices. Charges vary depending on room type.

Room facilities

  • Air conditioning
  • Balcony or patio
  • Bathtub or shower
  • Cable/satellite television channels
  • Coffee/tea maker
  • Complimentary toiletries
  • Cooking facilities
  • Cookware, dishware, and utensils
  • Cribs/infant beds available on request
  • Dishwasher
  • DVD player
  • Hair dryer
  • Housekeeping - 2 days per week
  • Individually furnished
  • In-room safe (Surcharge)
  • Internet access (Surcharge)
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Non-smoking only
  • Phone
  • Premium bedding
  • Refrigerator
  • Sofa bed
  • Television

Customer Reviews

8/10 Great Based on 8 Customer Reviews

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9/10 Fantastic

18 June 2017

Lovely

lovely location and staff are amazing they can't do enough for you When I booked hotel with alpharooms I requested 2 ground floor apartments but when we arrived we were on 2nd and 3rd floor I advised that I requested ground floor and I was advised that there was no such request. I requested ground floor as I was travelling with lady with walking difficulties and children. I spoke to lady about this the following morning and she had 1 ground floor apartment for us within minutes - very disappointed that my request was not passed onto hotel but I could not fault hotel as they were very quick to sort us by getting disabled lady with ground floor room

The best thing about my stay was...

Staff were so helpful and friendly especially the bar staff
9/10 Fantastic

28 November 2016

Another excellent holiday at Club del Carmen

A small resort but has everything for a relaxing holiday.Excellent accommodation,amazing staff,ideal location and finally amazing staff.

The best thing about my stay was...

I think the above says it.THe staff
8/10 Great

22 April 2016

Good Accommodation

Lovely apt with all necessary facilities for a comfortable holiday Staff all very helpful and Baileys bar on site was very good. Only one negative was the fact that you were asked to pay 7euros a day for Internet/wifi this should be free !!!!

The best thing about my stay was...

The comfortable bed ,comfortable sunloungers,and quality of water at poolspools
8/10 Great

12 September 2012

excellent resort but changes needed

We have stayed at Club del Carmen on six occasions, and only recently returned from our last stay. Everything about the resort was up to the usual standard, but we feel changes need to be made. The sun bed policy is ludicrous. By about 8-30/9-00 all the main sun bed spots were covered with towels with very few people using them, and many were still vacant hours later. This is wrong when other people can't find a suitable place. Yet there are signs saying not to reserve sun beds. Also the onsite restaurant has changed and the prices were very pricy compared with many of the locel resataurants. Changes we feel are required.

The best thing about my stay was...

The accommodation and the weather
10/10 Amazing

04 January 2012

fantastic

We are a mature couple back from club del carmen b4 xmas. It is one of the best apts we have stayed in. Staff VERY HELPFUL and Jon in reception so helpful. everything we reguired in the apt. will b back THANK you ANN and PADDY

The best thing about my stay was...

Appartment very well kitted out and comfortable.
8/10 Great

04 June 2011

the accomodation is good and satff excellent unfortunately they were updating the accomodation and it was very noisy

very enjoyable

The best thing about my stay was...

very convienant for all amenietes
6/10 Good

16 March 2011

ok

really helpful and friendly staff ,nice pool area kept very clean however rooms are a bit tired and could do with being upgraded. During our week stay maid only called twice and we really could have done with fresh towels more than that.Not enough hot water for 4 showers . Sofa bed was not suitable for adults and very uncomfortable however we would return due to location for beach and to avoid hills further along strip. This is a timeshare resort and a lot of residents were owners , however we did not pay alot for this holiday and i am glad i did not use my exchange week .

The best thing about my stay was...

the lovely pool area
10/10 Amazing

20 May 2010

Club del Carmen

Arrived on a wednesday. Easy check in and friendly helpful staff. Apartment very clean and contains most things you would need. Pool was chilly though! Apartments are located a short walk from the main restaurant area so its nice and quiet. Found a superb new restaurant called Woodley's which had just opened making freshly made food at really good prices. It's about 20m past and above the spar shop; Cafe del Carmen is above the spar shop so if you find that your in the right place. Probably 10 min walk from the apartments. "Pay Less" Car rental on the corner just outside the complex was good. Picked up a small car for the day and paid 25 euros. Jet Ski's are available. They ask for 60 euros for 2 people for 20 mins but you can haggle them down to 40 euros for about 30 minutes. Most buses seem to go from the hotel san antonio which is about 8-10 minutes around the corner.


Additional information

The Club del Carmen by Diamond Resorts was previously known as Club del Carmen.

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