At a Glance

TripAdvisor Traveller Rating
Based on 12032 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Lively
TripAdvisor Traveller Rating
Based on 12032 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Lively

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

Hotel Info

Overview

The Crown Paradise Club Hotel is situated on the main beach strip of Cancun, just a 20 minute drive away from the airport and only 11 miles away from Downtown where you can experience fine dinning and shopping areas. Breathtaking views of both the Caribbean Ocean and the Nichupte Lagoon ensure guests enjoy some memorable sunrises and romantic sunsets. All rooms are comfortably furnished with everything you will need during your stay. Rooms are air conditioned and come equipped with Satellite TV, hair dryer, iron, coffee maker and a balcony with sea view. A safety deposit box is also available. Guests can enjoy world cuisine in the hotel’s restaurant including Japanese, Mexican and French dishes. Golfers staying at the Crown Paradise Club will receive unlimited golf at Cancun Golf Club at Pok-ta-pok. The Crown Paradise Club Hotel also offers a wide variety of sports activities and water sports for the more active guest.

Important Notice

From the 1st September 2017 tourists staying overnight in certain resorts in Mexico will be charged an environmental tax levied by the local government.

This tax is not included in the price of your accommodation and will be charged upon arrival at your chosen holiday accommodation. The cost is approx. $1 per room per night.

At a Glance

Board basis explained

Board basis explained

...means that included in the price are all main meals, most drinks, which tend to be local varieties available during bar opening hours.

...means that breakfast, lunch and evening meals, are included in the price.

...means that your breakfast and evening meal is included in the price. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.

...means that breakfast is included in the price.

...means that no meals or drinks are included in the price, but you will be provided with catering facilities in your accommodation to cook light meals.

...means that no meals or drinks are included in the price.

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1866 303 2382
1866 303 2382

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1866 303 2382
1866 303 2382

Facilities

Hotel facilities

Wifi

  • Internet access - wireless
  • Free WiFi - Public Areas
  • Internet access in public areas - surcharge

Pool and Wellness

  • Swimming Pool - Indoor
  • Sauna
  • Spa and wellness centre
  • Gym
  • Swimming Pool - Kids
  • Steam room
  • Swimming Pool - Outdoor
  • Massage

Activities

  • Kids Club
  • Tennis on site
  • Billiards or pool table
  • Hair salon
  • Nightclub
  • Arcade Games

Food & Drink

  • Restaurant
  • Swim-up bar
  • Room service
  • Snack bar/deli
  • Poolside bar
  • Bar / Lounge
  • Coffee shop or café

Services & Shops

  • Babysitting (Surcharge)
  • Beauty services
  • Luggage storage
  • Laundry facilities
  • Porter/bellhop
  • Doorman/doorwoman
  • Business services
  • Wedding services
  • Medical assistance available
  • Event catering
  • Currency exchange
  • Dry cleaning/laundry service
  • Tour assistance
  • Concierge desk
  • Area shuttle (complimentary)

General Info

  • Multiple small meeting rooms
  • Beachfront
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Caters to families
  • Caters to couples
  • Gift shop
  • Photocopy machines
  • Security guard
  • Total number of rooms 618
  • Garden
  • Exhibit space
  • Multilingual staff
  • Grocery
  • Check-in time starts 3:00 PM
  • Elevator/lift
  • Rooftop terrace
  • Check-out by noon
  • Shopping on site
  • Pets not allowed
  • Conference center
  • Wheelchair accessible
  • Suitable for children

Parking

  • Parking

Room facilities

Room Amenities

  • Electronic/magnetic keys
  • Minibar
  • Ceiling fan
  • Iron/ironing board (on request)
  • Alarm clock
  • Clock radio
  • Coffee/tea maker
  • Hair dryer
  • In-room safe

Internet, TV & Phone

  • Pay movies
  • Voice mail
  • CD player
  • Satellite television service
  • Phone
  • Direct-dial phone

Rooms & Comfort

  • In-room massage available
  • Rollaway beds available on request
  • Air conditioning
  • Cribs/infant beds available
  • Cribs/infant beds available on request
  • Smoking permitted
  • Wake-up calls
  • Blackout drapes/curtains
  • Balcony
  • Extra towels/bedding
  • Window opens

Bath & Shower

  • Jetted bathtub
  • Complimentary toiletries
  • Bathtub only
  • Bathrobes
  • Shower/bathtub combination
  • Private bathroom
  • Shower only
  • Slippers
  • Nearest airport
  • Time zone UK - 5 Hour
  • Currency $ Mexico Peso
  • Plug

Location

map
map

Attractions Nearby

  • El Rey Ruins 0.36 miles
  • Delfines Beach 0.47 miles
  • Iberostar Cancun Golf Course 0.65 miles
  • Maya Cancun Museum 1.37 miles
  • Oasis Arena 1.62 miles
  • Aquaworld 2.02 miles
  • Ballenas Beach 2.52 miles
  • Wet n' Wild Cancun 3.02 miles
  • Luxury Avenue Shopping Mall 3.29 miles
  • Kukulcan Plaza Shopping Mall 3.33 miles
View More

Resort Info

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Crown Paradise Club Cancun Reviews

TripAdvisor Traveller Rating
Based on 12032 Reviews
4.0

Recommended for

  • Close to the beach
  • Family friendly
  • Lively
  • Customer Reviews
  • TripAdvisor Reviews

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6/10 Good

13 March 2017

Not bad for adults, great for kids.

my kids enjoyed it, food was terrible, but all "all inclusive's" are!

The best thing about my stay was...

kids activities
2/10 Okay

21 September 2016

Very disappointing

We were extremely unhappy as soon as we got our rooms, the tiles were off colour very badly chipped, the curtains not only were dirty they were torn, dirt behind the bathroom door and overall one of the poorest hotel rooms I have ever been allocated in all my life. I went back to check in and spoke to Danny who was extremely unhelpful however if I wanted to pay a ridiculous amount of money I could upgrade!!!! I asked for a manager and was told none was available Danny had no interest in helping us unless we would pay more money. That evening someone knocked on our door to review my above complaints and she agreed it was unacceptable she organised for Nicole a night manager to call me, which she did and she completely empathised and arranged two rooms for us as my sister was in the room next door equally as bad as our rooms. We had to wait two days to be allocated the rooms and we were not offered nothing as a gesture of goodwill or even an acknowledgment that our complaint was valid. The food was the poorest food I've even encountered it was bland and repeated over and over in the buffet. Hygiene was non existent all the "chefs Touched food with no gloves or handwashing, one evening they ran out of French fries it was just the poorest ran hotel I have ever experienced. Yes they have 5 restaraunts on site but they do truly make it difficult I'm sorry but I don't know what I am doing at 5.30pm in three days time as I am on holidays and I don't want to be tied down to a schedule.,, you could not book the restaraunt on the day even though when we walked past not one of them looked to be full every night.. Drinks and entertainment was appalling thankfully I am not a big drinker but do enjoy a cocktail on holidays they used the cheapest ingredients for a strawberry daquiri I never made the mistake of ordering a second time, entertainment in the trafalgar bar consisted of an out of tune girl and a keyboard player playing whilst the music channels were also on tv!! Safe to say we didn't head back there, noise in the evening was completely unacceptable and don't get me started on the lifts, a girl got trapped in one of them for two hours during our stay and believe me we couldn't handle being in them for a couple of minutes due to the heat so I can't imagine how this girl felt!! The grounds of the resort itself were decent well maintained beach and pool areas but we could have gotten that anywhere for a fraction of the price we payed..

The best thing about my stay was...

The grounds great beach and fantastic life guard!?
10/10 Amazing

26 August 2009

Absolutely love this hotel

This was our second visit to the Crown Paradise and I can only say it is even better now. There is something for all age groups, from toddlers to adults only. The food is excellent and well prepared and presented, no tummy bugs that I know of. No staff there have had swine flu and there was no mention of it so don't let that put you off going. The rooms are fine and air con excellent. The beach is beautiful and very well maintained, as are the pool areas. The main reason we love this hotel so much though is the staff - they cannot do enough to help you and they really pamper you. Everyone you meet greets you with a smile, and it's not just about tips, they genuinely love meeting you and making your holiday perfect. One waiter refused a tip and said just mention his name on the questionnaire as he wanted appreciation more than financial reward. I think if you cannot enjoy a holiday here, you won't be happy anywhere!!

10/10 Amazing

06 February 2007

Review of 'Crown Paradise Club Cancun'

Transferred to the Crown Beach for the second week of our holiday from the hell hole that is the Carrosel (never stay there).The Crown is a first class hotel.Very welcoming staff & nothing was to much bother.Lovely food & drink available all day & night.I would reccommend this hotel to anybody.