Crystal de Luxe Resort and Spa, Kemer
Crystal de Luxe Resort and Spa Overview
Our customers think this is great for...
- Arcade/game room
- Children's club
- Coffee shop or café
- Fitness facilities
- Internet access - wireless
- Restaurant(s) in hotel
- Shopping on site
- Snack bar/deli
- Swimming pool - indoor
- Swimming pool - outdoor
- Clock radio
- Hair dryer
- In-room safe
- Satellite television service
- Shower only Standard and Family rooms
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29 December 2016
Dissapointment of 5 star hotel which at best was only 2 star
Michael Gregory, Fethiye Tukey
Lack of both staff and promised ameneties made the stay very dissapointing. Hotel full but only 1 bar open with 1 staff serving meant lenghty queues. Games rooms were closed. A LA Carte restaurants appeared closed ( although on the last day we were informed if there was a booking for 10 or more they would have opened) . There was just a general attitude of we daont care.
The best thing about my stay was...Room was nice, clean and well seved by domestic staff.
28 December 2016
Our second visit to this Hotel - unfortunately not as good as our first one. There was NO 10pin bowling, No Snooker due to 'Technical Reasons' !!??!! No Entertainment in the Bar Lounge other than a Pianist on 1 evening. The BAR was understaffed - with 30 minute waiting on numerous occasions ! The Ala Carte meal in the Italian Restaurant was spoilt by the terrible quality of the Steak. Generally there was plenty to choose from at normal meal times in the Dining room, but many dishes were barely Warm ! On this performance we wouldn't rate it more than a 3 star, and would have to think very hard before returning, which is a shame as we enjoyed our first visit very much. Come On Crystal - Get it Together !!!!!!
The best thing about my stay was...Nice Rooms - Pleasant Staff - Close to Town & Beach
16 July 2016
Good, but could be better.
Paul, United Kingdom
Nice hotel let down. Not enough staff to serve at the bars, expect long queues sometimes. Lobby bar closes at 23:00, not a minute later! and they turn the lights off. No 24hr bar. Find the cutlery competition in the restaurant, spoons hide and seek. Disco allows late drinking, but not all couples are at the age or want to dance the night away with young singles, keep the lobby bar open! Food at Snack bar near pool gets repetitive. Not enough waiters in al a Carte restaurants. - 1 glass of wine offered in 2hrs . Not enough waiters in restaurants or al a Carte restaurants. (1 glass of wine offered in 2hrs). Not many British, if that bothers you. Not 5 Star, more like a 3+ Star, but could be easily much better. All boils down to better service, not the facility.
The best thing about my stay was...Facility
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