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Eugenia Victoria, Playa Del Ingles

Av De Gran Canaria, 26 Playa del ingles Gran Canaria 35100 - Map
TripAdvisor Traveller Rating
Based on 1597 Reviews
  • overview
  • customer reviews

Eugenia Victoria Overview

Hotel Eugenia Victoria occupies a central location in the lively resort Playa Del Ingles, not far from the beach. The hotel runs a regular shuttle service to the beach and public transport links can be found within walking distance. The shopping and leisure venues of Kasbah and Gran Chaparal are both located nearby, where you'll find an array of dining and shopping options.

You can enjoy delicious buffet style cuisine in the hotel restaurant, while Palmera Bar offers meals, drinks and live evening entertainment. During the day you can relax by the inviting outdoor swimming pool, while those looking to unwind and be pampered can make use of free entry to the Wellness Centre, which features a host of facilities and treatments.

In the All-Inclusive Package offered by the hotel, guests can avail the following facilities, which are all included:  

·         Food: Buffet breakfast and dinner. A la carte lunch.

·         Drinks: Selected local-brand alcohol, soft drinks, tea and coffee.  Cake and ice-cream at selected times.

·         Leisure: Squash court, Gym, Aerobics, Table tennis, Multi-sports court for volleyball and badminton, Billiards, Minigolf, Spa, Finnish sauna, Jacuzzi and massage

The en suite guest rooms are spacious and well-appointed with all of the modern comforts you would expect of a hotel of its class, including satellite TV and a small fridge.

An ideal destination for families and couples alike, the Eugenia Victoria offers comfortable accommodation and excellent facilities.

Please note that there is no disabled access to the games room.

Single rooms are smaller and do not have a balcony.

 

 

Eugenia Victoria Overview

Hotel Eugenia Victoria occupies a central location in the lively resort Playa Del Ingles, not far from the beach. The hotel runs a regular shuttle service to the beach and public transport links can be found within walking distance. The shopping and leisure venues of Kasbah and Gran Chaparal are both located nearby, where you'll find an array of dining and shopping options.

You can enjoy delicious buffet style cuisine in the hotel restaurant, while Palmera Bar offers meals, drinks and live evening entertainment. During the day you can relax by the inviting outdoor swimming pool, while those looking to unwind and be pampered can make use of free entry to the Wellness Centre, which features a host of facilities and treatments.

In the All-Inclusive Package offered by the hotel, guests can avail the following facilities, which are all included:  

·         Food: Buffet breakfast and dinner. A la carte lunch.

·         Drinks: Selected local-brand alcohol, soft drinks, tea and coffee.  Cake and ice-cream at selected times.

·         Leisure: Squash court, Gym, Aerobics, Table tennis, Multi-sports court for volleyball and badminton, Billiards, Minigolf, Spa, Finnish sauna, Jacuzzi and massage

The en suite guest rooms are spacious and well-appointed with all of the modern comforts you would expect of a hotel of its class, including satellite TV and a small fridge.

An ideal destination for families and couples alike, the Eugenia Victoria offers comfortable accommodation and excellent facilities.

Please note that there is no disabled access to the games room.

Single rooms are smaller and do not have a balcony.

 

 


Our customers think this is great for...

80%

Great service

68%

Family friendly

58%

Central location


Hotel facilities

  • 24-hour front desk
  • Arcade/game room
  • Bar/lounge
  • Breakfast service
  • Check-in time starts 1:00 PM
  • Check-out by noon
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free parking nearby
  • Garden
  • Internet access - wireless
  • Laundry facilities
  • Pool table
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Sauna
  • Spa on site
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Tennis on site
  • Terrace

Room facilities

  • Balcony
  • Cable/satellite television channels
  • Ceiling fan
  • Clock radio
  • Direct-dial phone
  • Hair dryer
  • In-room safe
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite television service

Customer Reviews

8/10 Great Based on 113 Customer Reviews

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10/10 Amazing

27 September 2017

always stay here

what do i say bout eugenia victoria as always its a wonderful hotel, just love to stay there, staff are very good, food is great.

The best thing about my stay was...

all of it
5/10 Average

16 January 2017

Great gym and SPA

The best things of this hotel are the gym (a proper one, not the usual tiny room with a couple of machines) and the SPA (heated indoor pool, sauna, steamroam, etc). Also the rooms are big and very nicely decorated and the shower is powerful. The outdoor pool is nice, but too cold to be used in January. I can't give more than 5 rating because the place is full of noisy adults and children and given the paper thin walls it's impossible to get a decent night sleep, the bedrooms are next to the corridor so expect to be waken up by noisy people coming back late at night and then again early in the morning by screaming kids on the way to breakfast. Food is not great, lots of variety, but poor quality in general: there are however some exceptions like the freshly squeezed orange juice in the morning.

The best thing about my stay was...

Gym
8/10 Great

09 January 2017

Old School Hotel. Excellent Experience. Great Value

We stayed 6 nights half board. Paid £6 euro per night for high room with a view and glad we did as great view and no risk of being too close to pool or bars. Pool was very large and I enjoyed it. My other half felt it was too cold. Great spa facilities which is why we chose hotel. Great in winter when sun dissappears in early evening. Food was good. Breakfast was excellent and dinner was OK. Always something to have. Staff were a credit, very hard working, friendly and efficient. You could add drinks via bar at meal times or water, tea and coffee was available free. Really good. Rooms are modern, large and good shower. Quality of mattress was only weak point. Having stayed at sister hotel we know they can do better. Sleep is a big part of holiday so you are rested and relaxed. We would even pay a little more for a better bed. Entertainment programme was busy but we didn't use it. Credit to hotel as there was a live show internally and live music externally every night. Location is great. Very central. Bus stop around corner so everywhere can be accessed easily. Airport was only 30 mins and 3.5 euro. Would highly recommend and we would stay again.

The best thing about my stay was...

Spa access included. Great spa facilities.
10/10 Amazing

08 January 2017

Wellness centre

Returning visit to the eugenia and wasn't disappointed. Stayed on the 6th floor, room superb. Love the wellness centre, sauna and steam every day, never busy down there. Pool area immaculately clean and always plenty of beds. All the restaurants offer good food. Love the eugenia and will only stay here when visiting Gran Canaria.

The best thing about my stay was...

The wellness centre, used it everyday, the hydro massage beds and all the pools, love the sauna and the steam room.
8/10 Great

17 November 2016

Great place to stay

Read most of the reviews for this hotel and as usual quite a mix of positive and negative opinions. We kept an open mind, hoping to be surprised and we were. Food was varied and reasonable - as it was buffet, if you waited a while before going the restaurant some of the dishes looked at bit dried up as you would expect of any buffet style restaurant. Staff were very pleasant especially the two ladies on the pool bar - Sara & Christina who kept us entertained with their singing and happy nature. We received a knock on the door the morning of my partners birthday - they had obviously taken note of their date of birth from passport and presented them with a birthday card and bottle to celebrate with - what a lovely thought. Housekeeping was top quality - had an issue with the shower where water leaked from the door but extra towel supplied so that wasn't a problem as we appreciated any maintenance would be done once we vacated. Generally very good hotel and we would stay there again - it get's busy and we tried to book for January but they are full till March.

The best thing about my stay was...

The pool bar staff - they were brilliant
8/10 Great

16 October 2016

gra

good value for money, friendly staff, big rooms

The best thing about my stay was...

location; wellness
10/10 Amazing

31 July 2016

Best hotel I've ever stayed in

This has to be the best hotel I've ever stayed in, food was great especially by the bar outside half roast chicken, steak cooked by yourself on a stone at your table great menu to choose from, beer excellent and brought to your table by a waiter when needed,great pool area, great rooms best of all was underground spa amazing and free for guests I was in there everyday most amazing hotel ever can't wait to go again.

The best thing about my stay was...

The underground spa and swimming pools
2/10 Okay

24 June 2016

alfarooms cheap rooms

wont ever book with alfarooms again ,they let me down and never sorted it out and that were with gloria palace now when we went to this hotel to be told alfarooms had booked us cheap rooms ,that were another big let down, the hotel is very good and so are the staff,food were ok ,a/incl were very good /drinks / food plenty of it ,you get lower rooms and that spoil it because you cant get sun and views,we tried to pay extra to get a high room with a view but they were full with other agent bookings ,the room were still good clean and large ,easy hotel no bosses ,staff look after you well.will be going again before xmas with booking.com

The best thing about my stay was...

i go a lot and love gran canaria its the best place to go
10/10 Amazing

20 May 2016

As welcoming as ever

This was my fourth stay at the Eugenia Victoria. Staff are always friendly and helpful, rooms are nicely done out and kept spotlessly clean. Good choice of food. The spa, or "Wellness Centre" is great to relax in after a days sunning. I will always choose to stay here when visiting this resort.

The best thing about my stay was...

The great atmosphere provided by the staff.
10/10 Amazing

16 May 2016

Great!

Stayed for 8 nights during Pride 2016. Brilliant hotel, great accommodation, wonderful spa. Hotel embraced Pride too so felt very welcome from the start.

The best thing about my stay was...

The spa
8/10 Great

08 May 2016

Lovely - clean & friendly

Hotel has everything you need with very friendly staff, Food good quality & selection, all inc option great & includes lava stone steak - which is a must. Spa fabulous.

The best thing about my stay was...

Plenty of sun beds
10/10 Amazing

02 May 2016

beautiful hotel, never disapoints, stay here every year sometimes twice

love this hotel and have been coming here for years, it never fails in my eyes, like my second home,the newly refurbished rooms are excellent , food brilliant and if one goes allinclusive it is great value, 10 out of 10. take a bow eugenia victoria

The best thing about my stay was...

everything
8/10 Great

06 April 2016

Good times

Great family holiday with something to please parents, 6 year old and 1 year old. All inclusive option definitely worth the money.

The best thing about my stay was...

Outdoor environment - pool and terraces
4/10 Average

12 January 2016

VERY DISAPOINTED

I FOUND MOST OF THE STAFF TO BE VERY RUDE, THE YOUNG GIRLS SERVING IN ALL AREAS DONT SMILE, DONT LOOK UP, DONT KNOW ANY ENGLISH AT ALL, BATTERING PLATES AND CUTLERY DOWN AT ALL TIMES, THE OLDER WAITER ON TERRACE BAR WAS JUST SO RUDE TO EVERYONE, REPORTED RUDENESS TO RECEPTION 3 TIMES NOTHING DONE ABOUT IT, ASKED BY DIFFERENT RECEPTION STAFF ON CHECK OUT WAS EVERYTHING OK? LOL TOLD THEM AND THEY SEEMED WANTED TO PUT THINGS RIGHT BUT TO LATE NOW WAS CHECKING OUT, I WILL NOT BE RETURNING TO THIS HOTEL

The best thing about my stay was...

SPA
10/10 Amazing

10 January 2016

Stunning

We stayed over New Year; the hotel put on lots of extra wonderful events

The best thing about my stay was...

Table service at the outdoor bar
10/10 Amazing

03 January 2016

Amazing place

Great place,lovely food,amazing staff,location is perfect

The best thing about my stay was...

Spa
8/10 Great

01 January 2016

Lovely place

Nice rooms, great food, close to the beach and shops!

The best thing about my stay was...

The spa
10/10 Amazing

19 November 2015

Fantastic Facilities

When we arrived at the hotel, we were met by very friendly and efficient staff on the reception. We arrived in the early evening and the check in was very professional and only took a few minutes. We were advised to leave our luggage in the reception and go straight away to the dining room for our evening meal which was buffet style and had lots of choice and very nice food. I am very surprised it is only rated as a 3 star, in my opinion it should be a 4 star.

The best thing about my stay was...

The rooms were excellent. The hotel spa was one of the best I have experienced. The outdoor heated pool was very nice and the temperature of it was perfect.
10/10 Amazing

13 November 2015

very good hotel!!!

great food, amazing spa, great solarium. clean rooms, very good staff. good location, we will come back to this hotel!!! love it!

The best thing about my stay was...

spa center
10/10 Amazing

28 September 2015

 Fantastic Holiday

We have just returned from our second stay at Hotel Eugenia. We had a wonderful week there really enjoyed ourselves. The pools and spa were fantastic and the entertainment each night was good. We appreciated the warm care and attention from all staff . The food was very good . We went half board .. The best thing about my stay was... The best thing was the nightly entertainment and the pools

The best thing about my stay was...

The best thing we liked was the spa ,

were prices for spa expensive?

jenny smith, ireland

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