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Iberostar Rose Hall Suites, Montego Bay

Rose Hall Main Road, Montego bay - Little River, St. James. Jamaica W.I. - Map
TripAdvisor Traveller Rating
Based on 3868 Reviews

Iberostar Rose Hall Suites Overview

Built in 2008, this charming resort establishment is an adults-only hotel comprising a total of 319 rooms. It offers the premier components of the Iberostar Grand Collection with the ultimate levels of luxury, gourmet cuisine and impeccable service including a unique Concierge and Butler service. This service includes offering personalised assistance for dining reservations, pillow menu selections, in-room food and cocktail preferences and many other catering extras.

The seductive charm of this architectural jewel is sure to capture the hearts of those in search for the finest holiday experience. Further facilities on offer to guests at this air-conditioned establishment include a 24-hour reception, a currency exchange facility, lift access, a bar and dining venues. There are conference facilities and guests may take advantage of the Internet access (charges apply) and room and laundry services (the former 24-hour, the latter for an additional fee). Younger guests will enjoy the kids' club and can let off steam in the children's playground.

This hotel is located right by the beach in the beautiful historic site of Rose Hall, Jamaica. The shops of Commercial Street are 15 km away and the hotel is just 20 minutes from Montego Bay's Sangster International Airport. All rooms come with a marbled bathroom with a vanity, a hot tub, a shower and top-of-the-line Gilchrist & Soames amenities. Further features include fine European bedding and linens, a hairdryer, bathrobes and slippers, a fully stocked minibar including mini bottles of premium liquors (which can be customised to include guests' favourite selection), a balcony or a terrace and a nightly turn-down service. They are also equipped with individually adjustable air conditioning and heating, a flat screen TV with a DVD player, a safe and an iPod/mp3 compatible docking-station. Furthermore, tea and coffee making facilities and an ironing set are provided in all accommodation as standard.

This hotel features an outdoor swimming pool with sun loungers and parasols and aqua fit sessions. Guests can also relax in the hot tub, the sauna or with a massage treatment all for an additional fee. The Star Friends team offers sports entertainment during the day. The PADI Dive Centre located at the complex offers catamarans, kayaks, and snorkelling equipment as well as diving lessons in the pool, at no extra charge (for a limited time of 1 hour and depending on availability). It is also possible to go surfing or canoeing, play table tennis, basketball, golf, tennis or volleyball. Shows and live music can be enjoyed in the evenings. In addition, guests staying at the hotel have free access to Iberostar Rose Hall Beach's facilities.

On the sandy beach guests will find sun loungers and parasols laid out for their use. Breakfast, lunch and dinner are served at the main buffet. Breakfast and lunch are also offered at the snack restaurant located by the pool. For dinner, the hotel offers 4 speciality restaurants (reservations required, dress code applies): Mexican, Steak House, Gourmet and Mediterranean. Please note that guests wishing to dine at the à la carte restaurant must make a reservation. It is also important to note that a special dress code applies at the restaurants and that no shorts or bermudas will be allowed. Guests staying at this hotel also have free access to the Iberostar Rose Hall Beach's facilities.


Our customers think this is great for...

Family friendly

100%

Close to the beach

100%


Hotel facilities

  • Air-conditioned public areas
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Beach sun loungers
  • Beach/pool umbrellas
  • Beauty services
  • Business centre
  • Casino
  • Children's club (free)
  • Coffee in lobby
  • Concierge desk
  • Currency exchange
  • Elevator/lift
  • Fitness facilities
  • Free parking on site
  • Free Wi-Fi
  • Full-service spa
  • Garden
  • Gift shop
  • Health club
  • Internet access - wireless
  • Lazy river
  • Luggage storage
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Nightclub
  • Number of floors 5
  • Number of meeting/conference rooms 3
  • Number of outdoor pools 2
  • Number of restaurants 6
  • Pool sun loungers
  • Poolside bar
  • Private beach
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Sauna
  • Security guard
  • Snack bar/deli
  • Spa on site
  • Suitable for children
  • Supervised childcare/activities (free)
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swim-up bar
  • Tennis on site
  • Total number of rooms 319
  • Tours/ticket assistance
  • Translation services
  • Waterpark access (complimentary)
  • Wedding services
  • Wired (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Balcony
  • Blackout drapes/curtains
  • Cable television service
  • Ceiling fan
  • Climate control
  • Clock radio
  • Complimentary toiletries
  • Cribs/infant beds available on request
  • Daily housekeeping
  • DVD player
  • Flat-panel television
  • Hair dryer
  • Iron/ironing board
  • Minibar
  • Phone
  • Private bathroom
  • Refrigerator
  • Separate bathtub and shower
  • Wake-up calls
  • Window opens

Customer Reviews

7/10 Good Based on 2 Customer Reviews

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4/10 Average

05 June 2016

Great looking buildings, but poor service

Upon Arriving, the place looks amazing, however, when you start the real experience, it can be very frustrating. Pros: Pool, pool bar, specialty drinks, beach are all in great shape. The pool looks like it could use some more work, but really not a huge complaint. Plenty of activities to do outdoors. Cons: Bed wasn't very comfortable, had damp sheets, we found 2 cockroaches in our room (on 2 of 3 nights). Even though it was all inclusive, room service refused to send drinks to our room (even coffee, water and beer). They only refill the mini fridge every 2 days, so only once during our stay was the mini fridge restocked (with 3 beers and some soda/water). We had to beg for them to send water with our food for room service. The room service menu is short, only about 10 items. All of the food at the restaurants was either too salty or had no salt at all (food at all restaurants was average or below average, nothing was amazing). We were often given the run around when trying to get information (front desk to guest services to tours, back to front desk). If you wanted to make a dinner reservation, you HAVE to go to the reservation counter, you can call them but they won't take the reservation over the phone, has to be in person for some stupid reason. Alcohol selection was below average

The best thing about my stay was...

The pool and the beach
10/10 Amazing

02 July 2010

Excellent fun!

We had an amazing time, staff couldn't be more helpful, brilliant entertainment day & night. We took our 2 month old baby & facilities for this were great too. She was the most popular guest at the resort. We would return again to this lovely resort.


Additional information

The Iberostar Rose Hall Suites was previously known as Iberostar Rose Hall.

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