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Lanzaplaya, Puerto Del Carmen

C/ Mejico 2 35510 - Map
TripAdvisor Traveller Rating
Based on 539 Reviews
  • overview
  • customer reviews

Lanzaplaya Overview

The Lanza Playa apartment complex is perfectly situated just a stones throw from the beach, in the resort of Puerto del Carmen. In the surrounding area guests will find an array of shopping and entertainment venues to suit all tastes, ages and budgets. The apartments are comfortable and fully equipped with all of the amenities you will require for that home from home feel, including bathroom and private balcony where guests can relax with a drink during warm summer evenings. Guests can enjoy a refreshing dip in the swimming pool or relax on the spacious terrace, whilst the poolside snack bar serves a selection of light snacks and refreshments to accompany lazy days in the sun. The complex boasts a buffet restaurant which serves a selection of delicious thematic cuisine at both breakfast and dinner. During the evenings guests won’t have to stray far from the complex to find entertainment as the Salon Bar serves a wide selection of drinks. Children are also well cared for with their own swimming pool, playground and mini club making the Lanza Playa a perfect destination for families, couples and groups of friends alike.

Lanzaplaya Overview

The Lanza Playa apartment complex is perfectly situated just a stones throw from the beach, in the resort of Puerto del Carmen. In the surrounding area guests will find an array of shopping and entertainment venues to suit all tastes, ages and budgets. The apartments are comfortable and fully equipped with all of the amenities you will require for that home from home feel, including bathroom and private balcony where guests can relax with a drink during warm summer evenings. Guests can enjoy a refreshing dip in the swimming pool or relax on the spacious terrace, whilst the poolside snack bar serves a selection of light snacks and refreshments to accompany lazy days in the sun. The complex boasts a buffet restaurant which serves a selection of delicious thematic cuisine at both breakfast and dinner. During the evenings guests won’t have to stray far from the complex to find entertainment as the Salon Bar serves a wide selection of drinks. Children are also well cared for with their own swimming pool, playground and mini club making the Lanza Playa a perfect destination for families, couples and groups of friends alike.

Our customers think this is great for...

88%

Close to the beach

86%

Central location

65%

Great service


Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Arcade/game room
  • Bar/lounge
  • Beach/pool umbrellas
  • Billiards or pool table
  • Check-in time starts 2:00 PM
  • Check-out by noon
  • Children's club
  • Coffee shop or café
  • Concierge services
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Eurocard
  • Exhibit space
  • Free parking nearby
  • Golf course on site
  • Internet access - wireless
  • Internet point
  • Laundry facilities
  • Luggage storage
  • Medical assistance available
  • Multilingual staff
  • Number of buildings/towers 9
  • Number of floors 3
  • Number of outdoor pools 2
  • One meeting/conference room
  • On-site car rental
  • Parking nearby
  • Pets not allowed
  • Photocopy machines
  • Pool sun loungers
  • Pool table
  • Poolside bar
  • Restaurant(s) in hotel
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Swim-up bar
  • Television in lobby
  • Terrace
  • Total number of rooms 168
  • Tour assistance
  • Tours/ticket assistance
  • Wheelchair accessible
  • Wired (high-speed) Internet access - surcharge
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Access via exterior corridors
  • Balcony
  • Bathtub or shower
  • Cable/satellite television channels
  • Coffee/tea maker
  • Complimentary toiletries
  • Cookware, dishware, and utensils
  • Cribs/infant beds available on request
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Garden view
  • Hair dryer (on request)
  • Housekeeping - 5 days per week
  • In-room safe
  • Iron/ironing board (on request)
  • Kitchen
  • Kitchenette
  • Makeup/shaving mirror
  • Microwave
  • Mountain view
  • Non-smoking only
  • Patio
  • Phone
  • Pool view
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Sea view
  • Separate dining area
  • Separate living room
  • Shower only
  • Shower/bathtub combination
  • Sofa bed
  • Stovetop
  • Television
  • Turndown service
  • Wake-up calls
  • Window opens

Customer Reviews

8/10 Great Based on 66 Customer Reviews

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8/10 Great

31 March 2017

GREAT LOCATION

Lovely Hotel, helpful staff, great location. a lot of steps to apartments

The best thing about my stay was...

Location
2/10 Okay

01 September 2014

Over bookrd

Booked for 8 nights but when we landed on sunday we were told there was no room for us and we would have to stay in appartments across the road for 2 nights an then they would have our room ready . we were not impressed but to tired to argue so we stayed in the ELELA appartments , for 2 nights then we had to pack up all our stuff and move out by 12 go over to Lanzaplaya where rooom was still not ready until 3 o clock . When we eventually got room it was dark and stuffy and like living in a cave . Did not enjoy my stay in Lanzaplaya and will NEVER NEVER stay in them again because of all the hassle

The best thing about my stay was...

When Lanzaplaya put us in appartments across the road
10/10 Amazing

24 July 2014

Middle Aged Couple

Had a great week at Lanzaplaya. Hotel staff excellent, very friendly, nothing too much trouble. Opted for self catering. Rooms were spacious and clean. Plenty of sunbeds. Will be taking the grandkids next year.

The best thing about my stay was...

central location
10/10 Amazing

08 July 2014

lanza playa

very central excellent place to stay

The best thing about my stay was...

food was catered for everyone
4/10 Average

03 July 2014

Very disappointing!!!!!

The photos on the web site lead you to believe the hotel is a lot higher standard than it actually is. The bar area is part of the reception and was not open during our visit. The pool snack bar was very poor, but if all you want is a plate of chips then you will be fine. The rooms were adequate but not cleaned regularly enough or to any standard. The shower was blocked with previous guests hair and was unclean. There was however plenty of hot water. The rooms were quiet at night which was a blessing.

The best thing about my stay was...

The friendly face of the chap on reception
8/10 Great

20 January 2014

lanzaplaya

Rooms were fine although beds were very hard Food was limited and sometimes the evening meal food was not very warm.no entertainment and bar was not open on an evening. The location was very good and everywere in the hotel was spotlessly clean Weather was poor so not much to do so probably will not go to lanzarote for a number of years

The best thing about my stay was...

location was good
8/10 Great

15 December 2013

Nice relaxing enjoyable holiday

Lovely clean hotel, friendly staff. Always clean and fresh bedding and towels.

The best thing about my stay was...

To be able to chill and relax in a nice clean hotel and resort.
6/10 Good

16 September 2013

Would reccomend it

This was a good hotel/apartment. We were on an all inclusive deal. Although the food was good it became a bit repetitive over the week so we did go out a few times for dinner. The breakfasts were great though. The rooms were immaculate but could have done with some air conditioning. We did enjoy our stay there and if you are looking for a cheap but satisfying holiday then the Lanzaplaya Hotel is the one. Staff were extrememely welcoming and helpful.

The best thing about my stay was...

The central position of the hotel and the welcoming attitude of staff.
2/10 Okay

09 July 2013

very very dissapointed

All inclusive stay was a disaster. no staff in kids club. Playground not visible from pool area. food not good unless you like fish. children not catered for food wise or entertainment wise. still looking for the nightly entertainment in the complex. never got pool view but did get lovely view of a bush of some sort and upstairs noisey neighbours banging doors at all hours. cocktails and snacks not free on all in. Beds very hard. Towels stolen while having lunch. ( ice cream most days ) refused late check out. would not advise any one with kids to stay. staff friendly apartments very clean ok for childless couples

8/10 Great

01 July 2013

Brilliant

Nice apartments, lovely pool area, near beach and nightlife. Only downside was beds really hard.

The best thing about my stay was...

location
10/10 Amazing

28 June 2013

Excellent apartments, very friendly and efficient staff

The Lanzaplaya is a lovely place to stay - the apartments are very well thought out, spacious and everything was very clean. The staff could not be more helpful and friendly - they were always happy to help and the service was excellent and always with a smile. The only two things we were disappointed with were the fact that although we paid for an "All Inclusive" holiday, the snacks at the bar during the daytime were not included and had to be paid for. We also had to pay for cocktails - even though these were made with local spirits. The other disappointment was the lack of any entertainment during the evenings. This would have helped guests to get to know each other - especially teenagers who get bored easily in the evenings.

The best thing about my stay was...

The weather and the staff at Lanzaplaya
10/10 Amazing

11 June 2013

Very good defintevely value for money

The hotel presents well and very clean. Staff at reception very helpful . Rooms spacious and cleaned every day ( aprt sunday obviously) Food above expectations Only negative point the hotel didn’t provided any form of entertainment at all in the evening so had to go out every night I would booked it again

The best thing about my stay was...

Food
8/10 Great

15 May 2013

Great holiday

Good reception staff, very friendly and helpful. Had an excellent holiday, the apartments are great, showers are nice and hot all day, clean and spacious. All the requests we put in were catered for. We opted for all inclusive because we had kids, the food was great and i cant fault it....the only downside was that there were no snacks available on all inclusive at the pool bar. This is the 1st time i have come across this on all inclusive! Definitely a downfall. They also only had a limited choice of alcohol. My sister wanted peach schnapps but they didnt have any.....strange considering everywhere else you go they give you this as a shot! Anyway.......I would still return to the Lanzaplaya, they are very central and i would highly recommend them....if you don't want snacks!

The best thing about my stay was...

Hot Showers!
6/10 Good

20 February 2013

Yet another double booking by this hotel!

We booked this holiday at Lanzaplaya back in July 18th 2012 through Alpha Rooms.com to go in January the 25th - 8th February 2013 we also took a trip to Lanzarote in a different apartment complex ( Hyde Park Lane Appartments ) in September the 4th 2012 and while we were there we visited the Lanzaplaya just to confirm our booking in January the 25th, we were seen by Martin at the reception and were told that our booking was confirmed and that everything was in order for our visit in January. 8 days before we were about to leave on our January visit we received an email from Alpha Rooms that the holiday had been double booked ( as previously mentioned in other reviews), it took 5 days to negotiate with Alpha Rooms who by the way book the holiday through Hotel Beds.Com to get satisfaction we were going with friends so the central location of the Lanzaplaya was very important as they were not able to walk with ease, they offered another hotel which was near the airport the Sol Lanzarote which was at least 2 miles! away from our original booking then they offered us the Parque Tropical which was better only a block away from the Lanzaplaya we were debating whether to accept this during the day when we were contacted by Alpha Rooms that our original booking was now ok at the Lanzaplaya. Needless to say it was a very stressful time going through the process of this booking. When we finally arrived at the Lanzaplaya we were met by Martin at reception who could benefit by a personality transplant who did not want to listen to our plight of booking our holiday saying and I quote "we'll your here now here is your key". I could go on but I feel you will get bored of more complaints and double booking from other clients who I happened to overhear while using the wifi in the reception area. But as in all hotels around the world the position of your room can make or break your stay. As for returning to the Lanzaplaya the whole experience of the double booking has left me thinking that it can only be the fault of the hotel and would not return.

The best thing about my stay was...

The position of the hotel
8/10 Great

31 January 2013

good location

my husband and myself stayed here in January.The rooms were clean and staff were very helpfl.When we arrived we were given a room which we had to climb many steps to We went to reception and asked could we be moved and they gave us 5 apartments to chose from which I thought was very good of them also the food at first was not very good on first night but did get better as the week went on.but I think a week is enough as it gets a bit boring.When you come up in the lift from reception be careful there a lot of steps that can be dangerous if you dont know they are there.The apartments were spacious and located in a good spot near o all bars and restaurants and supermarket a minute away would recomend this hotel.

The best thing about my stay was...

the sunshine and rest
8/10 Great

13 December 2012

excellent staff and quiet location

we stayed for 20 days. The location is very central but also very quiet. the staff everywhere from reception to dinning area and cleaning ladies were always most helpful. They were great ambassadors for the apart-hotel. There was a very good choice for breakfast and something for everyone. The only negative we had was the fact that the WiFi was not working for our stay. Also the cost of Wifi if it had been available was excessive I thought. There could be more imagination put into the TV channels that are available.

The best thing about my stay was...

central location and very friendly staff
8/10 Great

19 October 2012

Great Location

The hotel is in a very good position for access to nightlife, shops and beach. There is a bit of noise at night if you leave windows open which we did as there was no air conditioning or fan. The complex and rooms are very clean. We were all inclusive but I would not go AI again. We prefer branded drinks and the dining room, although well presented and not too busy, was the poorest choice of food we have had on 3 star basis. The food was not particularly hot and the choice not as good as it could have been. I would say there was not much for children. The dining room was not over busy but the staff did not clear tables efficiently - we ate most of our meal and had all the dishes piled up on the table. The salad choice was poor with a lack of pasta salad or cold meats/cheeses. Overall, it was good value for money so we didn't mind eating out for a few nights. There were enough sunbeds and parasols although it was October.

The best thing about my stay was...

Location
6/10 Good

09 October 2012

Very nice complex

We got off to a bad start. I requested a room with a sea view which I got Room 6209, it wasvery noisy as music went onat the strip until about 4.00am, It was over bearing then to put the icing on the cake four men were given room 6210 on the third night and they partied all night and we asked to be moved, we were told we could have a room the next day but on the fourth night they partied worse and I had no sleep at all. We went to reception the following morning and we were given another apartment room 4110, I did not like this room as it had a terrible smell in the bathroom and it was overlooking the back of a pool view apartment, saying that it was nice and quiet. On a brighter note I had a great holiday, the food was great and the service was excellent, this would not put me off, I would now know that I would like a pool view apartment and from talking to people no one else had a bad smell in their bathroom, don't know what the smell was. I will be returning as it was a great holiday.

The best thing about my stay was...

Great food and service.
8/10 Great

21 September 2012

Everything was cool!

Good central location,very handy of everything. Apartment was clean,food was ok. Staff was brilliant ,especially bar staff and restaurant-The best :) Good price for all inclusive ! Im planing my holiday again in December on this year and I thinking to stay here again :)

The best thing about my stay was...

Friendly staff
10/10 Amazing

02 September 2012

our lanzerote holiday

i found the lanzaplaya hotel of excellant standard,friendly staff,always willing to help you with any enquires about the hotel facillitys,or what is available for the guests to do,with regards to trips around the island of lanzerote. all in all i would highly recommend the lanzaplaya hotel to stay in when on holidays in lanzerote

The best thing about my stay was...

the overall great service,and the welcoming atmosphere at the lanzaplaya hotel

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