8/10 Best thing about my stay was...

The location and the rooms.

Darren smith
Newcastle uk

8/10 Best thing about my stay was...

Location, cleaniness, staff, food, drink.


10/10 Best thing about my stay was...



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Plazamar, Santa Ponsa

AV DEL GOL 4 SANTA PONSA Santa Ponsa 07180 - Map
TripAdvisor Traveller Rating
Based on 537 Reviews

Plazamar Overview

Welcome to the new Plazamar Serenity Resort. Newly renovated in 2015 with a strong Mediterranean character, Plazamar Serenity Resort is a complex to relax and enjoy your holidays in a chilling atmosphere. Located in the beautiful resort of Santa Ponsa only 300m from its sandy beach and city centre, Plazamar Serenity Resort is the perfect spot for couples and families.

Gran Isla Hotels, the boutique hotel chain that operates this charming complex, is unique in giving the “personal” touch in their establishments that only a small chain with great values can give, which is proved by the high percentage of repeated guests. Our main objective is to provide our guests with an unforgettable summer holiday.

Plazamar Serenity Resort is a small and cosy venue, with only 96 rooms, it enjoys one large swimming pool with independent kids area, billiard, free children's club and playground, ping pong, internet stations, massage chairs, reception 24/7, Pool Snack Bar, International Buffet Restaurant, Lounge room with satellite TV, Games room, vending machines, WIFI all over the hotel (local charge) and professional night shows.

Other services available: laundry service (local charge), luggage room, car rental, money exchange, tourist information, excursion services and free parking outside. The popular All Inclusive service is also offered to guests so that families only need to worry about enjoying their holidays.

All newly renovated rooms at Plazamar Serenity enjoy complete private bathroom with walk-in shower, large room with twin beds and fully equipped American Kitchenette (2 cooking rings, micro, kettle, fridge, toaster and cooking ware), sofa beds, large LED TV with satellite channels, WIFI (Local charge), AC, telephone, desk and safe (local charge). All rooms enjoy a furnished balcony with views over the pool or the mountain.

Our customers think this is great for...

Family friendly


Close to the beach


Central location


Hotel facilities

  • 24-hour front desk
  • Arcade/game room
  • Bar/lounge
  • Barbecue facilities
  • Billiards or pool table
  • Check-in time ends 10:00 PM
  • Check-in time starts 1:00 PM
  • Check-out by noon
  • Check-out from 6:00 AM
  • Children's club At Jutlandia
  • Complimentary newspapers in lobby
  • Currency exchange
  • Designated smoking areas
  • Elevator/lift
  • Free parking nearby
  • Garden
  • Golf course on site
  • Laundry facilities
  • Luggage storage
  • Massage
  • On-site car rental
  • Photocopy machines
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Swimming pool - outdoor
  • Swimming pool - outdoor seasonal
  • Terrace
  • Tours/ticket assistance
  • WiFi - Surcharge

Room facilities

  • Air conditioning
  • Balcony
  • Coffee/tea maker
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Desk
  • Direct-dial phone
  • In-room safe
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Shower only
  • Shower/bathtub combination


6/10 Good Based on 59 Reviews

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10/10 Amazing

27 June 2015

Brilliant well proportioned hotel.

I was a bit wary about this hotel when booking but with a party of 6 of us travelling it won for price. Disappointed ? Definitely not ! Rooms were more than adequate for 3 each room, we were all inclusive, but a well presented kitchen and dining area in the rooms meant we weren't restricted to using the restaurant. The food was fine all week some days lovely, some days average. But was never a problem with any of our group of 53, 37, 31, 16, 15 and a 7 year old, everyone ate 3 times a day with no complaints. Plazamars sister hotel across the road had the larger swimming pool and the evening entertainment, which can be used by plazamar guests but we were more than happy with the size of ours and ample sunbeds all day. Id say more relaxing. The staff work non stop between both hotels and were probably the nicest team of hotel staff Ive ever met. Nothing was a problem for any of them. This hotel is spotless, a little set back from the shops but prob only a 3 min walk. Evening entertainment at the sister hotel was good enough and seats were always available. All inclusive drinks ? Well you don't even have to ask, amazing self service for beer and soft drinks, oh and Ice Cream. Spirits and mixers from the bar were normally served to you as pints, wow, no hotel ive been to have been this generous, the smaller servings on the evening were a god send. All in all a fantastic week and a huge thank you to the Staff there. See you again in September.

The best thing about my stay was...

Hotel Staff were brilliant.

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