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Portinari, Bruges

'T Zand 15 Bruges 8000 - Map
TripAdvisor Traveller Rating
Based on 55 Reviews

Portinari Overview

This 4 star hotel is located in the city centre of Bruges. It is close to the The Cathedral. The hotel has one restaurant , elevators, safe deposit, room service, porterage, coffee shop, Business Facilities and pets are allowed. The 40 rooms are equipped with hair dryer, TV and a radio.

Our customers think this is great for...

Central location

100%

Good for shopping

50%

Quiet

50%


Hotel facilities

  • 24-hour front desk
  • Air-conditioned public areas
  • Bar/lounge
  • Business services
  • Check-in time starts 2:00 PM
  • Check-out by 11:00 AM
  • Coffee shop or café
  • Concierge services
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free breakfast
  • Free Wi-Fi
  • Internet access - wireless
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of buildings/towers 1
  • Number of floors 5
  • One meeting/conference room
  • Parking nearby
  • Pets accepted
  • Photocopy machines
  • Room service
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Shoe shine
  • Total number of rooms 40
  • Tour assistance
  • Wheelchair accessible
  • Wireless (high-speed) Internet access - surcharge

Room facilities

  • Air conditioning
  • Bathtub only
  • Bathtub or shower
  • Cable television service
  • Cable/satellite television channels
  • Clock radio
  • Complimentary toiletries
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Flat-panel television
  • Hair dryer
  • Hair dryer (on request)
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Iron/ironing board (on request)
  • LCD television
  • Minibar
  • Non-smoking only
  • Phone
  • Premium bedding
  • Private bathroom
  • Television
  • Wake-up calls
  • Window opens

Customer Reviews

7/10 Good Based on 5 Customer Reviews

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8/10 Great

07 December 2016

Lovely hotel

The hotel was lovely, very modern & staff were very friendly. It is very central with plenty of restaurants close by. The breakfast had plenty of choice, there would be something to suit every taste. Our room was an attic room but it was ok & never really restricted us on height. The only downside was the bathroom had no door which was a shock as you could see & hear everything, I did ask at reception if all rooms had bathrooms without doors & was told I could upgrade to a superior room, the cost was not clear whether it was €26 per person per night or €26 extra per night for the room. It was said our room provider had only booked standard rooms. We did see the room next door to us which had a glass wall between the beds & bathroom. We would stay here again but only if we had a bathroom door. Since coming home I have saw reviews also speaking about no bathroom doors & another review saying don't listen to people saying no door as they had a blind they could pull down which our room definitely did not have. Alpha rooms should be making people aware of no toilet door & give them the option whether they want to stay here.

The best thing about my stay was...

Location
2/10 Okay

17 January 2016

Wouldn't recommend, especially if booking with Alpha rooms

The location was the only good thing about this hotel as it is very central and beside all the shops, restaurants and bars. 15 minute walk to the train station and bus stop also outside hotel. Food provided at breakfast was edible but limited. Have had much better in other hotels in Bruges. One, or two staff members facilitating it, meaning there was never enough supplies of food, cutlery or crockery. Any time I wanted to ask for something there was never a staff member available. Staff were friendly at check in. However, not so helpful later when we needed them. When we saw our allocated room we were very unhappy with it. Not only was it very small and cramped as it was in the attic, but the bath was positioned under a sloping ceiling, meaning it was impossible for a person to stand up and shower in the bath. As my mother recently had neck surgery, this definitely would not work for her. We approached reception , explained her recent surgery and requested a room with a shower that we could stand up in. However, we were told that this was not an option for us as the room we were allocated was the room booked by our agent ie Alpharooms, and therefore we could not change. This was extremely disappointing and felt this service was really bad. However, it also brought to my attention that Alpharooms are being allocated or are booking the cheapest and least desirable rooms in hotels that they are advertising. Considering this is the second time I have been allocated an appalling room in a hotel booked through Alpharooms, I will be sure to book with a different agent in future and would encourage others to do the same.

The best thing about my stay was...

Location
8/10 Great

28 July 2013

Bruges 13

Great location only a short stroll from the rail station and the historical centre. The room we occupied was clean and of a good standard and the air-con worked well however the bathroom was compact with a small bath and toilet . The breakfast were ok Bit surprised that the hotel didn't make more of it's central location with all the other restaurants and bars quite full the restaurant bar didn't attract much passing traffic

The best thing about my stay was...

Location

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