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Relaxia Olivina, Puerto Del Carmen

C/ Grecia 11, Puerto Del Carmen 35519 - Map
TripAdvisor Traveller Rating
Based on 2185 Reviews
  • overview
  • customer reviews

Relaxia Olivina Overview

Located in Puerto Del Carmen, Relaxia Olivina is ideally located 250 metres away from Los Pocillos beach. Local attractions including Arrecife town, the Puerto Calero marina and Timanfaya National Park are just 8km away.

The hotel offers 3 outdoor pools, each with a children's area, set in lush gardens. There is also a children's playground, a fitness centre and tennis courts on site. The buffet restaurant serves a wide variety of dishes.

Rooms at Relaxia Olivina are bright and spacious, they offer amenities including a TV, minibar, safe (charges apply) and a private bathroom with a bathtub and hairdryer.

Please Note: Air-conditioning is only available in double rooms and junior suites. It is not available in family rooms.

Relaxia Olivina Overview

Located in Puerto Del Carmen, Relaxia Olivina is ideally located 250 metres away from Los Pocillos beach. Local attractions including Arrecife town, the Puerto Calero marina and Timanfaya National Park are just 8km away.

The hotel offers 3 outdoor pools, each with a children's area, set in lush gardens. There is also a children's playground, a fitness centre and tennis courts on site. The buffet restaurant serves a wide variety of dishes.

Rooms at Relaxia Olivina are bright and spacious, they offer amenities including a TV, minibar, safe (charges apply) and a private bathroom with a bathtub and hairdryer.

Please Note: Air-conditioning is only available in double rooms and junior suites. It is not available in family rooms.


Our customers think this is great for...

92%

Family friendly

89%

Great service

71%

Close to the beach


Hotel facilities

  • 24-hour front desk
  • ATM/banking
  • Bar/lounge
  • Beach/pool umbrellas
  • Bicycle Rental
  • Billiards
  • Breakfast available (Surcharge)
  • Check-in time starts 14:00
  • Check-out by 12:00
  • Children's club
  • Children's playground
  • Concierge services
  • Currency exchange
  • Dry cleaning/laundry service
  • Evening entertainment
  • Fitness facilities
  • Free guest parking
  • Garden
  • Laundry facilities
  • Massage
  • Multilingual staff
  • On-site car rental
  • Pets not allowed
  • Pool sun loungers
  • Poolside bar
  • Restaurant(s) in hotel
  • Snack bar/deli
  • Solarium
  • Sun Terrace
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Tennis on site
  • Terrace
  • Total number of rooms 290
  • Tour Desk
  • Vending machine (drinks)
  • Vending machine (snacks)
  • WiFi - Surcharge

Room facilities

  • Balcony
  • Bathtub or shower
  • Daily housekeeping
  • Ensuite bathroom
  • Hair dryer
  • In-room safe
  • Non-smoking only
  • Phone
  • Private bathroom
  • Satellite television service
  • Telephone
  • Television
  • WiFi - Surcharge

Customer Reviews

8/10 Great Based on 38 Customer Reviews

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9/10 Fantastic

26 May 2017

Good hotel

Good hotel with varied food to suit everybody. Would recommend to anybody.

The best thing about my stay was...

Hotel and resort
8/10 Great

13 June 2016

Return Visit

Throughly enjoyed my 2nd visit although I wish I had taken more care when booking and booked a double room in main hotel like last time. I had in fact booked family basic AI, which was fine but a good 10 min walk from main building although there was a spacious pool area if you were on the apartments with children. Food was excellent and sun beds were plentyful. Daytime activities were good and evening where OK a,though we did wander down to the bars on the front. Staff were great and free wifi a must in today's world.

The best thing about my stay was...

Free wifi, food & drink really good.
10/10 Amazing

20 May 2016

holiday satisfaction

beautiful hotel friendly staff

The best thing about my stay was...

general athmosphere
10/10 Amazing

11 April 2016

great family holiday

Had a lovely holiday. Rooms very comfortable food very good with lots of choice. All the staff work very hard and are very friendly and welcoming.

The best thing about my stay was...

welcoming enviroment
10/10 Amazing

24 March 2016

Nice Break

Had a lovely 5 day break with my wife and 2 year old daughter,apartment was clean and spacious with 2 balconies,colourful gardens and 3 pools,lots of sunloungers.Short stroll approx 5-6 mins to the main strip.Food was great,Beer and wine were available self service.Would have liked to have been given a bottle of cava or wine to take back to the room when the bar seating area was full at night but were told it was not covered by the all inclusive,first time I have been required to wear long trousers to dinner which seems a bit sexist seeing what some of the ladies wear!! normally would wear tailored shorts!

The best thing about my stay was...

Very peaceful and clean
8/10 Great

09 March 2016

Great time but food repetitive

Had a great week here in late February, accomadation was away from main hotel but not sure if these are the only 2bedroom rooms they have. Furnished in normal Lanzarote style no frills but clean and crisp. Used to be apartments but kitchen blocked off and fridge left for use. We went all inclusive, the food was lovely but repetitive so if you were there longer than a week you might get a bit bored. Only one place to eat so can get busy quite quickly. Snacks through the day included pastries left over from breakfast a little fruit and ice cream tubs. The drinks were fine help yourself in the main parts of hotel, but where we were across the road not facilities for food and drink which meant if kids wanted anything you had to cross over to main complex and bring stuff back including drinks. Overall a nice place staff lovely and very clean. Only downfall is if family rooms are all across the road a heated pool there is a most for the baby pool and some access to food and drinks there is needed. Next time might go half board or B&B. Just to have a change of scenary and better choice.

The best thing about my stay was...

heated pool in main hotel.
8/10 Great

18 January 2016

Great Holiday

Wonderful2weeks,hotel staff great, food better than expected,very fresh and suitable for all dietary requirements, drinks were excellent and staff at bar very proficient.The hotel was spotless and the rooms kept to a high standard ,the quality of the furnishings were off a high standard and there was plenty of drawer space and wardrobe space. What more can I say, I'm saving up to go again,,but this time I'll take the grandkids, many thanks to everyone at Ole Olivana😄

The best thing about my stay was...

Very friendly service
8/10 Great

16 January 2016

Great Hotel

We have been to this hotel last year and again it lived up to our expectations. Our only problem was that because we booked a family room, we were in the apartments separate from the hotel building, apparently it's only double rooms that are available in the main building. We weren't happy with the situation of our apartment, it was the furthest from the entrance and very far from all the amenities etc, but the helpful staff offered us an alternative room, which we were able to move to on our 2nd day. The pool area has plenty of sunbeds and parasols. The bar and restaurant staff are all hard sorking and very pleasant and will try to communicate with all the guests, in whichever language they speak. The selection in the restaurant is unbelievable, with plenty of main dishes, pastas, salads and desserts to suit every one. The entertainment guys do their best during the day to encourage participation in the games and bingo with daily prizes of sparkling wine and litre bottles of honey rum etc. The evening entertainment is not the best, with the usual magic and acrobatic shows, although if it's the 1st time you've seen it, you might enjoy it. All in all this is a very clean hotel with lovely grounds and in an area close to the local bars and shops. We will definitely return and would recommend this hotel to couples and families.

The best thing about my stay was...

The weather was unbelievably warm for January
10/10 Amazing

13 January 2016

Love this place

Really cannot say anything bad about the Ole Olivina, the hotel, the staff, the food, entertainment and location all amazing. throw in wonderful weather and you can't go wrong

The best thing about my stay was...

cannot pick one thing
8/10 Great

04 January 2016

Excellent

Our flight had been delayed but upon arrival (at 10.30) they had left the cold buffett open for us as they knew we would be hungry....great start! The Staff were all very friendly & given we were there over Christmas and they had to work you wouldnt have noticed. There was any amount of salad/cold buffet and deserts. There was variety in the hot meat dishes also and they changed daily. Our room was a decent size and was very clean. Our apt had a great view and I think all apts have a nice view & are right beside a pool. Downside was that the complex is a little spread out and I would recommend more toilet facilities.

The best thing about my stay was...

Lots of Pools to choose from, great food and service
8/10 Great

09 December 2015

Very good

A very good hotel , good food and very helpful staff the only thing they need to do is put a kettle in the rooms

The best thing about my stay was...

Food and Drink
4/10 Average

02 December 2015

All inclusive

All inclusive drinks poor quality food very good

The best thing about my stay was...

Service very good
10/10 Amazing

02 December 2015

Fantastic hotel

We are just back from lanzarote and it was amazing holiday. The food was fantastic and staff was amazing and helpful. Rooms where great. Definitely going to stay there again

The best thing about my stay was...

Food,Drinks, & staff
10/10 Amazing

16 October 2015

Brilliant week

OK tiles are cracked, no air con in all rooms Not many English speaking channels on the TV.. It was clean Tidy comfortable friendly and very handy to the main town €12 taxi drive to the airport 10 mins max.. 3 separate pools although I wouldn't have been too impressed with being across the road at one of the pools side apartments as it was a bit of a way to the Bar and resturant but I didn't stay that side although there was a gym and masseuse there Food was plentiful and tasty and different every meal and you may have to have to walk to different counters to mix n match what you wanted.. The main area was very "hi de Hi, great for kids they seemed to love it spent most of our time around the salt water pool which was great for us being quiet. Yes they were updating around the pool at some stage but I'm sure if it interfered me that much I would have moved around the pool or sat around one of the other 2 pools.. All in all fun time was had and recommend if couples or with a family

The best thing about my stay was...

The close proximity to the town
8/10 Great

05 October 2015

Good value

Family of 5. Just had a relaxing family holiday here. Kids ages are 9, 7 and 4 and they lived it. Great location...near nicer side of Lanzarote with a beautiful little beach 5 minute walk. The food was great if you like king prawns, veal and pastrami and every salad imaginable. They also have Fastfood type of food if that's what you're into. The main pool area is beautiful and entertainment on nearly all day for adults and kids. If you want privacy the other pools are nice too. Drinks and snacks available 24/7. The rooms were spotless but basic in decor but what do you expect if the rate you are paying. I'm not convinced that a 3 star hotel would provide food of this quality so maybe the rooms look like 3 star but the food is 4 star. The entertainment guys were great and very likeable...working tirelessly always. The lack of air conditioning didn't bother us but We went end of September. I'd recommend Miri the swimming instructor for kids lessons. All in all it was good value and we came home very relaxed.

The best thing about my stay was...

Food and pool area
8/10 Great

22 September 2015

Great stay

Really enjoyed our stay. It was great to go slightly out of season (September) as the hotel wasn't too busy. The food was good and the room was simple but clean and spacious. Nice to have three pools to choose from. This is definitely a family hotel and the entertainment (and entertainers) can be a little loud. Other than that, no complaints!

The best thing about my stay was...

Spacious resort with very friendly staff
8/10 Great

13 September 2015

Really enjoyed our stay

Had a great time at Ole Olivina. Our rooms were located in the third block. Restaurant, bar and entertainment located in main section short walk up road, not really an issue but next time will request rooms in main block. If I could make a recommendation it would be to improve on evening entertainment as not really good. This is an all inclusive hotel and would have expected a better class of entertainment. Also in the third block they should create a section for refreshments during the day. However would definitely go back.

The best thing about my stay was...

Good choice of food and drink
4/10 Average

11 August 2015

Diffiantly recommend for families

Very nice place would have like to have stayed closer to the main pool but family basis rooms were a 5 minute walk from main pool but had a lovely pool for the families too but no entertainment by the pool or music , would have like the slush macchines to be working at the family pool as I had to cris the road every time my child wanted a drink as I would let him go on his own ( 7 yr old) . Food beautiful and waiters so friendly and kind. Entertainment in the night was very good Anna was so good with my kids even thought my child to brake dance . Also very close to shops which was great for morning walks and shopping . Would diffiantly recommend

The best thing about my stay was...

Good & nite time entertainment
10/10 Amazing

22 July 2015

Family over 11yrs

Great location and great food.

The best thing about my stay was...

Everything
10/10 Amazing

11 May 2015

Great holiday with our kids

Ole Olivinia is a great hotel, with fantastic staff and a friendly atmosphere. Three different pools offered different choices and the daily activities organised by the animation team helped burn calories after the great food. We'd love to visit again soon.

The best thing about my stay was...

The staff made it very special

Additional information

The Relaxia Olivina was previously known as Ole Olivina Lanzarote.

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