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Servatur Montebello, Puerto Rico

AV CORNISA S/N PUERTO RICO (PUERTO RICO) 35130 - Map
TripAdvisor Traveller Rating
Based on 208 Reviews
  • overview
  • customer reviews

Servatur Montebello Overview

The Servatur Montebello are perfectly located in the popular resort of Puerto Rico in Gran Canaria, just 600 metres from the heart of the resort with its array of shops, bars and restaurants. The beach can also be found nearby so guests can enjoy a change from the hotel swimming pool with spacious sun terrace. The apartments are simple and functional with all of the amenities required to ensure a comfortable stay and all have a private terrace, offering sea or town views, where guests can relax in their own private haven. The hotel offers varied entertainment with a games room and activities at the poolside bar and for those who wish to explore further a field a shuttle bus stops directly outside the complex and a good public bus service runs from the resort centre. The Servatur Montebello is a perfect holiday destination for families, couples and groups of friends alike with the resorts amenities on the doorstep, comfortable apartments and friendly service.

Servatur Montebello Overview

The Servatur Montebello are perfectly located in the popular resort of Puerto Rico in Gran Canaria, just 600 metres from the heart of the resort with its array of shops, bars and restaurants. The beach can also be found nearby so guests can enjoy a change from the hotel swimming pool with spacious sun terrace. The apartments are simple and functional with all of the amenities required to ensure a comfortable stay and all have a private terrace, offering sea or town views, where guests can relax in their own private haven. The hotel offers varied entertainment with a games room and activities at the poolside bar and for those who wish to explore further a field a shuttle bus stops directly outside the complex and a good public bus service runs from the resort centre. The Servatur Montebello is a perfect holiday destination for families, couples and groups of friends alike with the resorts amenities on the doorstep, comfortable apartments and friendly service.

Our customers think this is great for...

85%

Family friendly

74%

Central location

65%

Great service


Hotel facilities

  • 24-hour front desk
  • Airport transportation
  • Arcade/game room
  • ATM/banking
  • Bar/lounge
  • Billiards or pool table
  • Check-in time ends midnight
  • Check-in time starts 2:00 PM
  • Check-out by 11:00 AM
  • Check-out from 7:00 AM
  • Coffee shop or café
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free parking nearby
  • Grocery/convenience store
  • Internet access - wireless
  • On-site car rental
  • Photocopy machines
  • Pool table
  • Poolside bar
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Swimming pool - outdoor
  • Terrace

Room facilities

  • Alarm clock
  • Balcony
  • Direct-dial phone
  • Kitchen
  • Kitchen linens (dishtowels, sponges, etc)
  • Kitchenette
  • Microwave
  • Phone
  • Private bathroom
  • Shower only
  • Shower/bathtub combination
  • Television

Customer Reviews

8/10 Great Based on 42 Customer Reviews

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8/10 Great

30 June 2016

No nearby parking

Stayed at the montebello.from june 23rd.I have been visiting Puerto Rico for ten years now,and this is the first time i not been able to park my hire car.The Montebello has 113 apartments, and just 21 car parking spaces.The Alpha rooms website says free parking nearby,well there is not.I had to park 20 minute walk away,outside another block of apartments So the next time i used the car,was when we drove back to the airport.On the plus side,the whole complex was very clean.Towels changed very regularly.

The best thing about my stay was...

clean complex
8/10 Great

27 June 2016

Excellent Value for Money

Rooms were of a reasonable size with fully equipped kitchen. Nice sized terrace with sun lounger, chairs, table and an umbrella. Main room also had table and chairs, Swimming was of a good size with a lifeguard. Lifeguard also monitored the use of sunbeds. This was fantastic as it gave everybody a chance to relax by the pool. (do not expect to be able to reserve your sun bed all day, if you don't use it then lose it) Staff were also friendly and helpful. Pool side snack bar also very acceptable.

The best thing about my stay was...

Only 5 minute walk from main Puerto Rico shopping centre. 3€ for a taxi home. Perfect.
8/10 Great

25 April 2016

Comfortable hotel

Stayed with my husband for two weeks. After the first few nites I was having rouble sleeping as our room was across from a generator. The hotel were very accommodating and changed our room. Rooms were cleaned daily and enjoyed relaxing by the pool

The best thing about my stay was...

Location not too far from beach or center
8/10 Great

24 April 2016

Could have had a better shower

We were really happy with the studio apartment,but the shower was a bit dodgy.The shower cubicle door was poor and needed replaycing.Also the shower head was way too high.More plugs in the kitchen area would have been safer and a hairdryer and air-con as basic..

The best thing about my stay was...

The staff and the view from my balcony.
10/10 Amazing

20 April 2016

Pleasant Surprise!

I booked the Montebello very last minute for a short 3 night break in Puerto Rico. I chose it as Alpharooms had a great deal on the stay! I was expecting the usual Puerto Rico apartments with nothing to distinguish one hotel from another but I was very pleasantly surprised! On arrival there was some kind of mix up and they didn't have our reservation. However, we went to the pool for an hour and then the room was ready. The next day we had a postcard under our door apologising for the delay which I thought was a nice touch. We were on the 8th floor and the views were amazing. The room was pretty standard with lounge/kitchen area with cooker, microwave, kettle and toaster. The bathroom was nice and the shower was adequate. Bedroom had plenty of hanging space and drawers. The best thing though was the balcony. It was huge, had two padded sunloungers, a table with parasol and four chairs and seating against the wall. You basically get the sun there all day. There was a nice pool with a pool bar. We had a toastie one lunchtime and breakfast another day which were both very nice. If you take the lift down to the ground floor and out the gate it is only a 5 minute walk to the commercial centre. We didn't attempt walking back up the 172 steps! A ten minute walk brings you to the beach. The staff were very nice and helpful although the security guard after midnight is not at all happy if you ring reception bell (you are supposed to use the gate further down!) I would definitely book this hotel again and can highly recommend it.

The best thing about my stay was...

The great balcony
10/10 Amazing

27 October 2015

Amazing

really lovely time there

The best thing about my stay was...

everything
10/10 Amazing

07 November 2014

A

Very good as usual never dissapointed

The best thing about my stay was...

Everything
10/10 Amazing

29 August 2014

excellent apts

stayed here 19 aug till 30 aug .i have to say these are great apts ,own sunbeds on balcony sunshine hiits the balcony all day ,pool area very good ,fairly quiet ,cleaned everyday ,staff very friendly and polite ,apts well equipped for self catering if required also within walking distance to beach and center where there is lots of bars and restaurants ,we had a great 12 days here and would come back to these apts again ,all in all well worth a visit

The best thing about my stay was...

layout of appts ,balcony with your own sunbeds
10/10 Amazing

06 August 2014

Great Apartment complex

Great apartments. The only down side was the noisy residents on a weekend if you can put up with it. A lot of private owned apartments. Clean and Tidy. I will stay again.

The best thing about my stay was...

Clean tidy and very friendly. Luis very helpful and pleasant all the time.
8/10 Great

02 August 2014

montebello

This is the second time I've stayed at the montebello.had a great holiday the rooms are basic but very clean and the staff are friendly .love the new pool.

The best thing about my stay was...

very clean.
8/10 Great

01 August 2014

montebello

This is the second time I have stayed at the Montebello had a great time .The room was basic but clean with friendly staff.

The best thing about my stay was...

very clean
8/10 Great

26 June 2014

Wonderful

We were not expecting much as it seemed very reasonably priced so we were amazed at how clean and modern the Apartments were,The maid service was brilliant almost everyday fresh towels etc,The onsite supermarket was terrific stocking almost anything you could need while on hoilidays,A few steps downwards and you are in the main centre although not for the old or infirm,A taxi costs no more than 3euros to almost all parts of your surroundings ie the beach the amadores and all other hotel complexes,The pool area of the complex was ideal for all ages and the bar staff were very friendly with excellent English and the food was very reasonably priced and presented, we will definatley be booking the Montabello next time we are heading to Puerto Rico and we would highly recommend this Complex. 24 hour security Guard was a great bonus.

The best thing about my stay was...

Everything was perfect
10/10 Amazing

18 March 2014

North Yorkshire ladies

We have been visiting the Montebello for a few years now at this time of year. We always have a great time. The apartments are basic but very clean. The staff are very friendly and always ready to help. The swimming pool has just been remodelled and is superb. The pool bar is always available for a mid-day meal and is very good.

The best thing about my stay was...

Friendly staff and cleanliness of apartments
8/10 Great

16 October 2013

Very relaxing, friendly staff, great facilities & spot less clean

The staff were very friendly, catered for any problems, which we had really none, bent over backwards to be helpful, place was spotlessly clean, and extremely professionaly run. Rooms clean, secure compound. Pool area very good excelent service and clean. Certainly the place to stay again.

The best thing about my stay was...

Felt very safe and comfortable on our weeks stay
6/10 Good

09 August 2012

Good, clean spacious apartments.

We have just returned from two weeks at the Montebello Apts. We found them to be clean, spacious with everything you would need for your self catering holiday. Pool was a bit small and was very busy at the weekend. You had to wear a blue wrist band if you were using the pool area as there was a security guard put on at the weekend because there was locals just coming in using the pool and taking up the beds. With our Irish skin I had t-shirts on the kids in the pool and he had the cheek to tell them to get out of the pool and take them off. We went straight up to the reception explained our situation, a phone call was made and it was sorted out. The only other downside was that the pool bar closed at 6. We didnt mind the 170 steps down to the Commercial Centre with a pram as we just got a taxi back up (€3.50 approx). (Oh if you are a light sleeper) you can hear the music from the centre which goes on until about 4 a.m. but we didnt mind ;-)

The best thing about my stay was...

The weather and apartments
8/10 Great

05 June 2012

montebello

just came back from montebello very clean and tidy rooms good staff would always speak not much food choice at bar pool not many people about at this time of year the weather was very good 50 degrees at 4 pm on the top by the pool receptionists were very kind and always phoned for a taxi for us will go again

The best thing about my stay was...

staff
8/10 Great

04 June 2012

10 brilliant days in puerto rico

Apartments are basic but well worth a stay , staff are friendly an very helpful, apartments are clean both inside an around the grounds and pool area..

8/10 Great

22 November 2011

Brilliant

We had a lovely stay at the montebello. My youngest is seven and only learning to swim so the pool with its different levels was very good. The rooms were nice it had everything you needed except air con but the bedroom window opened a bit with a lock on it so it was ok. The location is ok. walked down to the centre which took between 8 and 15 minutes and always got a taxi back up as the little ones legs were hurting :). Staff at Montebello were brilliant if you needed anything or needed information on trips etc. they were very helpful. Overall i would stay here again on returning to puerto rico. THUMBS UP to MONTEBELLO

6/10 Good

18 November 2011

perfect for price!!

stayed at the montebello for a week in sept 2011.... myself and my boyfriend had a studio apartment perfect for 2 people, we requested any floor but the bottom n we were asked on arrival where abouts we'd like to stay!! spotless clean and all the staff were lovely and couldn't be any more helpfull. iv stayed in Puerto Rico 4 times before but the montebello was my favourite out of any of the apartments!! would recommend to all. pool is a bit on the small side but we basically had it to ourselves and theres plenty of sun loungers with a nice pool bar and a supermarket. very good value for money would stay there again !!!

The best thing about my stay was...

overall service!!
6/10 Good

17 November 2011

Cheap as chips

Spent a week here and never got a look at the pool as it's small area and beds were taken over by apartments at pool area. Towels not changed enough . Reception staff very nice and polite.

The best thing about my stay was...

Night life

Additional information

The Servatur Montebello was previously known as Montebello.

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