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The Gresham Hotel, O'Connell Street Area

23 Upper O’Connell Street DUBLIN 1 - Map
7/10 Good Based on 61 Customer Reviews

The Gresham Hotel Reviews

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10/10 Amazing

amazing hotel

, cork

Stay at Gresham was excellent food location rooms staff hard to beat .Would highly recommend.

The best thing about my stay was ...

Room and location

10/10 Amazing

amazing hotel

, cork

Stay at Gresham was excellent food location rooms staff hard to beat .Would highly recommend.

The best thing about my stay was ...

Room and location

8/10 Great

Very Good

, Mallow, Co.Cork

Great Location, staff very friendly

The best thing about my stay was ...

The Location

2/10 Okay

A Good hotel needs good beds.

, Ireland

The room was very small but clean however the bed was done and needed replaced. I didn't sleep well because I was uncomfortable. The AC was a little tempermental.

The best thing about my stay was ...

Good location.

4/10 Average

Not 4 star standard

, Northern Ireland

Very disappointed with room which was not 4 star standard. Very outdated, shower in bathroom almost antique. Needs refurbishment. Ordered poached eggs for breakfast and had to wait 20 mins for them to arrive only to have to send them back as they were closed. Husband asked for coffee and this never arrived. Not what you would expect.

The best thing about my stay was ...

The foyer

8/10 Great

Martin Kelly

, N Ireland

Great hotel close to everything staff very nice and helpfully would stay again

The best thing about my stay was ...

In the heart of everything

10/10 Amazing

Excellent hotel

, Northern Ireland

Well what can I say? Have stayed in other hotels in Dublin and they were pretty good but as this was a special treat the Gresham Hotel was amazing for so many reasons makin our stay very memorable : )

The best thing about my stay was ...

Fantastic location right in the heart of everything.

6/10 Good

Nice Hotel, but noisy

, Maidenhead, UK

Hotel was pleasant, rooms were nice and comfortable bed. Only downside of this Hotel being on the main road. Did not get much sleep at night, it was noisy and the windows are not very noise proof. Taxi rank outside seem to enjoy beeping there horn until late. Mentioned it to reception, but the lady didn't seem interested. Shower was cold first night, but this was fixed straight away. Breakfast was ok. Left my phone at the Hotel, this was returned efficiently.

The best thing about my stay was ...

comfortable room.

6/10 Good

Nice Hotel, but noisy

, Maidenhead, UK

Hotel was pleasant, rooms were nice and comfortable bed. Only downside of this Hotel being on the main road. Did not get much sleep at night, it was noisy and the windows are not very noise proof. Taxi rank outside seem to enjoy beeping there horn until late. Mentioned it to reception, but the lady didn't seem interested. Shower was cold first night, but this was fixed straight away. Breakfast was ok. Left my phone at the Hotel, this was returned efficiently.

The best thing about my stay was ...

comfortable room.

6/10 Good

Nice Hotel, but noisy

, Maidenhead, UK

Hotel was pleasant, rooms were nice and comfortable bed. Only downside of this Hotel being on the main road. Did not get much sleep at night, it was noisy and the windows are not very noise proof. Taxi rank outside seem to enjoy beeping there horn until late. Mentioned it to reception, but the lady didn't seem interested. Shower was cold first night, but this was fixed straight away. Breakfast was ok. Left my phone at the Hotel, this was returned efficiently.

The best thing about my stay was ...

comfortable room.

6/10 Good

expected a lot more

, cork

Hotel reception and main public areas were really nice and clean but the bedroom wasn't that impressive. Chips out of the doors, hairs on bathroom floor. Maybe other rooms were nicer than ours. The breakfast was nice and a great selection.I wouldn't be in a rush to stay here again

The best thing about my stay was ...

it was near the shops

6/10 Good

Central location but needs updated

, Northern ireland

Very good location. Staff friendly. Decor and rooms a big let down. Needs attention badly.

The best thing about my stay was ...

Location

4/10 Average

romantic night

, CO Dublin

Had a great stay at the grasham hotel staff were a great help hotel spotless clean room was ok but a bit on the small side but very clean will stay there again

The best thing about my stay was ...

been in the heart of dublin City great hotel for been so close to everything

8/10 Great

Gresham

, Bradford West Yorkshire

Vey nice hotel friendly staff a bit disappointed with room although it was very clean I expected it to have a walk in shower not a shower that you had to climb in the bath for & a bit more luxurious

The best thing about my stay was ...

The food

10/10 Amazing

Excellent

, Birmingham

Great hotel, great service, loved the breakfast choice - excellent all round.

The best thing about my stay was ...

Breakfast!

10/10 Amazing

2nd stay loved it

, county Down

Second time staying and absolutely loved it. Had a beautiful room at back of hotel on first floor and it was perfect. Staff and food excellent

The best thing about my stay was ...

staff

10/10 Amazing

brill wknd

, newry

Excellent location beautiful room. Great deal!

The best thing about my stay was ...

room and location

2/10 Okay

Reception night staff

, Dublin

I was completely shocked at how dismissive and extremely rude the night receptionist was with me when i tried to settle a debt. My friend (the resident had gone up to bed without telling me so I tried to settle the bill with reception as the bar was closed. I was completely mortified, my sister who suffers from mental health was with me. When I tried to explain I was just told to leave the premises. I was even more mortified as my family have been coming to this hotel for generations. My Grandparents spent they're honeymoon in the Gresham in 1919. So this hotel holds a special bond. My family have spent our Christmas Days Lunch at this hotel & have been fabulous! However your night staff are a disgrace!! I was trying to settle a debt & when I was told to leave the premises without listening to me. The receptionist raised his voice, was verbally abusive to me and demanded i leave the premises. I went to the Gardai to make a complaint .This is no way professiona for a 4 star hotell!!! I was reduced to tears and forced off the premises. I have never in my life experienced such despicable behavior from a hotel staff member!! There was another staff member who acted as management but that guy had something against me as soon as i walked in to the hotel. He started shouting at me and I demanded his name but he refused to give it after countless attempts!. This hotel are full of contractors and are in big financial trouble. General staff during the day are ok but most of them have no clue what they are doing! I have spent a huge amount of Euros in this hotel and with my family staying here every time they came up to Dublin to shop in Clerys and having our Chistmas lunch there on several occasions . I would not recommend staying here. the staff are rude and unprofessional!

The best thing about my stay was ...

christmas Lunch

8/10 Great

Overnight stay in the Gresham

, BELFAST

Overall I enjoyed my stay at the Gresham. Staff were very attentive and the public rooms were delightful. I don't feel that the bedrooms were that of a 4 star hotel. Room 203 had some plumbing issues namely the toilet only flushed after several attempts and sometimes not at all ! Personally I really dislike a shower curtain. I don't considerthis acceptable in a 4star hotel.

The best thing about my stay was ...

Pleasant staff, great breakfast and nice public areas.

8/10 Great

Very central

, Waterford

Easy access to city centre

The best thing about my stay was ...

Central

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